Press Release
LivePerson named Leader in Globe™ report for Conversational AI
"As the Conversational AI market matures, demand for improved conversational experiences is growing. LivePerson continues to lead in this category with its ability to reach across channels, verticals, and use cases for contact centers, marketers, and sales teams," said
According to Aragon, LivePerson's strengths as a Leader in the Conversational AI space include:
- Omnichannel
- Large number of B2C brands across industry verticals
- Solutions for enterprises and SMB
- Strong partner network
- Solutions for contact center
- Solutions for digital marketing and sales
"As Aragon's report notes, Conversational AI keeps getting better at providing more natural, engaging customer experiences. We're proud to be on the forefront of creating Curiously Human™ experiences that help top brands connect with millions of consumers as personally as they would with one," said
To learn more about LivePerson's Conversational AI and customer engagement solutions, please visit liveperson.com. To read the full 2022
LivePerson (NASDAQ: LPSN) is a global leader in customer engagement solutions. We create AI-powered digital experiences that feel Curiously Human. Our customers — including leading brands like HSBC, Orange, and GM Financial — have conversations with millions of consumers as personally as they would with one. Our Conversational Cloud platform powers nearly a billion conversational interactions every month, providing a uniquely rich data set to build connections that reduce costs, increase revenue, and are anything but artificial.
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