========================== OMB APPROVAL -------------------------- OMB Number: 3235-0145 Expires: November 30, 1999 Estimated average burden hours per response...14.90 -------------------------- UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 13G (RULE 13d-102) INFORMATION TO BE INCLUDED IN STATEMENTS FILED PURSUANT TO RULES 13d-1(b)(c), AND (d) AND AMENDMENTS THERETO FILED PURSUANT TO RULE 13d-2(b) (AMENDMENT NO. 1 )* LivePerson, Inc. - -------------------------------------------------------------------------------- (Name of Issuer) COMMON STOCK, $.001 PAR VALUE - -------------------------------------------------------------------------------- (Title of Class of Securities) 53814610 - -------------------------------------------------------------------------------- (CUSIP Number) DECEMBER 31, 2001 - -------------------------------------------------------------------------------- (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant to which this Schedule is filed: / / Rule 13d-1(b) / / Rule 13d-1(c) /x/ Rule 13d-1(d) *The remainder of this cover page shall be filled out for a reporting person's initial filing on this form with respect to the subject class of securities, and for any subsequent amendment containing information which would alter the disclosures provided in a prior cover page. The information required in the remainder of this cover page shall not be deemed to be "filed" for the purpose of Section 18 of the Securities Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of that section of the Act but shall be subject to all other provisions of the Act (however, see the Notes). Page 1 of 5 pages

- -------------------- ---------------------- CUSIP NO. 53814610 13G PAGE 2 OF 5 PAGES --- --- - -------------------- ---------------------- SCHEDULE 13G Item 1(a). NAME OF ISSUER: LivePerson, Inc. (the "Company") Item 1(b). ADDRESS OF ISSUER'S PRINCIPAL EXECUTIVE OFFICES: 462 7th Avenue - 21st Floor New York, NY 10018 ITEM 2(a) ITEM 2(b) ITEM 2(c) - --------- --------- --------- CITIZENSHIP OR PLACE NAME OF PERSON FILING ADDRESS OF ORGANIZATION - --------------------- ------- -------------------- Highland Capital Partners IV 92 Hayden Avenue Delaware Limited Partnership ("Highland Lexington, MA 02421 Capital"), a Delaware limited partnership Highland Management Partners IV 92 Hayden Avenue Delaware LLC ("Highland Management"), Lexington, MA 02421 a Delaware limited liability company and the sole general partner of Highland Capital Robert F. Higgins, Paul A. Maeder, Highland Capital Partners, Inc. United States Daniel J. Nova and Wycliffe K. 92 Hayden Avenue Grousbeck, the managing Lexington, MA 02421 members of Highland Management, and Keith E. Benjamin, a former managing member of Highland Management Item 4. OWNERSHIP. Not applicable. Item 5. OWNERSHIP OF FIVE PERCENT OR LESS OF A CLASS. This statement is being filed to report the fact that as of the date hereof each reporting person has ceased to be the beneficial owner of more than five percent of the Common Stock, par value $.001 per share, of the Company. ALL OTHER ITEMS REPORTED ON THE SCHEDULE 13G DATED AS OF FEBRUARY 5, 2001 AND FILED ON BEHALF OF THE REPORTING PERSONS WITH RESPECT TO THE COMMON STOCK OF LivePerson, INC. REMAIN UNCHANGED. Page 2 of 5 pages

- -------------------- ---------------------- CUSIP NO. 53814610 13G PAGE 3 OF 5 PAGES --- --- - -------------------- ---------------------- SIGNATURE After reasonable inquiry and to the best of his or its knowledge and belief, each of the undersigned certifies that the information set forth in this statement is true, complete and correct. Dated: February 12, 2002 HIGHLAND CAPITAL PARTNERS IV LIMITED PARTNERSHIP By: Highland Management Partners IV LLC, Its General Partner By: /S/ ROBERT F. HIGGINS ------------------------ Managing Member HIGHLAND MANAGEMENT PARTNERS IV LLC By: /S/ ROBERT F. HIGGINS ------------------------ Managing Member /S/ ROBERT F. HIGGINS - ------------------------ Robert F. Higgins /S/ PAUL A. MAEDER - ------------------------ Paul A. Maeder /S/ DANIEL J. NOVA - ------------------------ Daniel J. Nova /S/ KEITH E. BENJAMIN - ------------------------ Keith E. Benjamin /S/ WYCLIFFE K. GROUSBECK - ------------------------ Wycliffe K. Grousbeck Page 3 of 5 pages

- -------------------- ---------------------- CUSIP NO. 53814610 13G PAGE 4 OF 5 PAGES --- --- - -------------------- ---------------------- Exhibit Index EXHIBIT NO. DESCRIPTION PAGE NO. - ----------- ----------- -------- 1 Agreement of Joint Filing 5 Page 4 of 5 pages

- -------------------- ---------------------- CUSIP NO. 53814610 13G PAGE 5 OF 5 PAGES --- --- - -------------------- ---------------------- EXHIBIT 1 AGREEMENT OF JOINT FILING Pursuant to Rule 13d-1(k)(1) under the Securities Exchange Act of 1934, the undersigned hereby agree that only one statement containing the information required by Schedule 13G need be filed on behalf of all of the undersigned with respect to the ownership of shares of Common Stock of LivePerson, Inc. This agreement may be executed in any number of counterparts, each of which shall be deemed an original. EXECUTED as a sealed instrument this 12th day of February, 2002. HIGHLAND CAPITAL PARTNERS IV LIMITED PARTNERSHIP By: Highland Management Partners IV LLC, Its General Partner By: /S/ ROBERT F. HIGGINS ------------------------ Managing Member HIGHLAND MANAGEMENT PARTNERS IV LLC By: /S/ ROBERT F. HIGGINS ------------------------ Managing Member /S/ ROBERT F. HIGGINS - ------------------------ Robert F. Higgins /S/ PAUL A. MAEDER - ------------------------ Paul A. Maeder /S/ DANIEL J. NOVA - ------------------------ Daniel J. Nova /S/ KEITH E. BENJAMIN - ------------------------ Keith E. Benjamin /S/ WYCLIFFE K. GROUSBECK - ------------------------ Wycliffe K. Grousbeck Page 5 of 5 pages