UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

_____________________

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934


Date of Report (Date of earliest event reported): May 5, 2005


LivePerson, Inc.
(Exact Name of Registrant as Specified in its Charter)

Delaware
0-30141
13-3861628
(State or other Jurisdiction
of Incorporation)
(Commission File Number)
(I.R.S. Employer
Identification No.)

462 Seventh Avenue, 21st Floor, New York, New York
10018
(Address of Principal Executive Offices)
(Zip Code)

Registrant's telephone number, including area code: (212) 609-4200

_____________________
(Former name or former address, if changed since last report)

_____________________


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

[   ]
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

[   ]
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

[   ]
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

[   ]
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 


Item 2.02.  Results of Operations and Financial Condition.

A copy of the press release issued by LivePerson, Inc. on May 5, 2005, announcing its results of operations and financial condition for the quarter ended March 31, 2005, is included herewith as Exhibit 99.1 and is incorporated herein by reference. The information included in this Current Report on Form 8-K (including Exhibit 99.1 hereto) that is furnished pursuant to this Item 2.02 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that Section or Sections 11 and 12(a) (2) of the Securities Act of 1933, as amended. The information contained herein and in the accompanying exhibit shall not be incorporated by reference into any filing of the Registrant, whether made before or after the date hereof, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference into such filing.

Item 9.01.  Financial Statements and Exhibits.

(c) Exhibits. The following documents are included as exhibits to this report:

99.1 Press release issued May 5, 2005.
 


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 
LIVEPERSON, INC.
(Registrant)

Date: May 5, 2005
By:
/s/ TIMOTHY E. BIXBY 
   
Timothy E. Bixby
   
President, Chief Financial Officer and Secretary



EXHIBIT INDEX

99.1      
Press release issued May 5, 2005.


Unassociated Document

For Immediate Release         

Media Contacts:  
Tim Bixby
LivePerson, Inc.
(212) 609-4200
bixby@liveperson.com
Budd Zuckerman
Genesis Select Corp.
(303) 415-0200
budd@genesisselect.com


LivePerson First Quarter Revenue Increases 22%
From Prior Year

Quarterly sequential growth is 8%; Company reaffirms full year guidance


NEW YORK, NY - May 5, 2005 - LivePerson, Inc. (NasdaqSC: LPSN), a provider of software solutions for online communications including sales, marketing and customer service, today announced financial results for the first quarter ended March 31, 2005.

Revenue for the first quarter was $5.0 million, a 22% increase from the first quarter of 2004, and an 8% sequential increase versus the fourth quarter of 2004. Revenue growth was due to new sales of LivePerson’s Timpani Sales & Marketing product, sales to new small business customers, and increased revenue from existing clients.
 
“Our revenue growth accelerated nicely in the first quarter primarily due to the addition of new clients,” CEO Robert LoCascio stated. “We feel that our sales momentum is on track and supported by a sales pipeline with great potential.”

LivePerson added several new top-tier clients during the quarter, including two of the ten largest US financial services companies, one of Europe’s 15 largest financial services companies, as well as Hitachi, Starwood Vacations and Neteller, a secure online funds transfer provider.

Net income for the first quarter of 2005 was $0.3 million or $0.01 per share, as compared to net income of $0.3 million or $0.01 per share in the fourth quarter of 2004, and net income of $0.7 million, or $0.02 per share in the first quarter of 2004. As compared to the prior year, the Company invested more in sales and marketing, incurred higher accounting professional services fees related to Sarbanes-Oxley compliance, and was subject to a higher effective tax rate.

Earnings before interest, taxes, depreciation, amortization and non-cash compensation (EBITDA) for the first quarter of 2005 was $0.7 million as compared to $0.6 million in the fourth quarter of 2004 and $1.0 million in the first quarter of 2004.

A reconciliation of the differences between EBITDA and the most comparable financial measure calculated and presented in accordance with generally accepted accounting principles (GAAP) is located under the heading “Reconciliation of Non-GAAP Financial Information to GAAP” immediately following the Condensed Consolidated Statements of Operations included in this press release.

LivePerson considers EBITDA and cash from operations to be important financial indicators of the Company's operational strength and the performance of its business. EBITDA should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results. The non-GAAP measures included in this press release have been reconciled to the nearest GAAP measure in the table below.

Financial Expectations
 
The Company currently expects the following financial results:
 
·    
Sequential quarterly revenue growth of 6%, to $5.2 million for Q2 2005
·    
Revenue of $22.0 million for the full year 2005
·    
EBITDA of $0.02 per share and GAAP EPS of $0.01 in Q2 2005
·    
EBITDA of $0.11 per share and GAAP EPS of $0.05 for the full year 2005

The difference between EBITDA per share, a non-GAAP measure, and GAAP EPS, is interest, taxes, depreciation, amortization and non-cash compensation. The Company expects an effective tax rate of approximately 35% for 2005.
 

LivePerson, Inc.
Condensed Consolidated Statements of Operations
(In Thousands, Except Share and Per Share Data)
Unaudited

   
 Three Months Ended
 
   
 March 31,
 
   
 2005
 
2004
 
Total revenue
 
$
4,954
 
$
4,073
 
               
Operating expenses:
             
 Cost of revenue
   
863
   
693
 
 Product development
   
675
   
439
 
 Sales and marketing
   
1,485
   
1,154
 
 General and administrative
   
1,271
   
921
 
 Amortization of other intangibles
   
235
   
179
 
 Total operating expenses
   
4,529
   
3,386
 
               
Income from operations
   
425
   
687
 
               
Other income, net
   
43
   
12
 
               
Income before provision for income taxes
   
468
   
699
 
               
Provision for income taxes
   
164
   
-
 
               
Net income
 
$
304
 
$
699
 
               
Basic net income per share
 
$
0.01
 
$
0.02
 
               
Diluted net income per share
 
$
0.01
 
$
0.02
 
               
Weighted average shares outstanding used in basic net income per share calculation
   
37,433,446
   
37,010,432
 
               
Weighted average shares outstanding used in diluted net income per share calculation
   
39,448,922
   
39,385,526
 
 

LivePerson, Inc.
Reconciliation of Non-GAAP Financial Information to GAAP
(In Thousands, Except Share and Per Share Data)
 
 
Unaudited Supplemental Data
       
 
The following information is not a financial measure under generally accepted accounting principles (GAAP). In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with GAAP, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our operations. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our results with our results from other reporting periods and with the results of other companies.
  
       
Three Months Ended
 
       
March 31,
 
       
(Unaudited)
 
       
2005
 
2004
 
Net income in accordance with generally
             
accepted accounting principles
 
$
304
 
$
699
 
Add/(less):
             
(a) Amortization of other intangibles
   
235
   
179
 
(b) Non-cash compensation
   
-
   
60
 
(c) Depreciation
   
48
   
57
 
(d) Provision for income taxes
   
164
   
-
 
(e) Interest income, net
   
(43
)
 
(12
)
EBITDA (1)
 
$
708
 
$
983
 
Fully diluted EBITDA per share
 
$
0.02
 
$
0.02
 
               
Weighted average shares used in EBITDA per share calculation
             
Fully diluted
   
39,448,922
   
39,385,526
 
               
EBITDA
 
$
708
 
$
983
 
Add/(less):
             
Changes in operating assets and liabilities
   
(505
)
 
(1,134
)
Provision for doubtful accounts
   
30
   
15
 
Provision for income taxes
   
(164
)
 
-
 
Deferred income taxes
   
152
   
-
 
Interest income, net
   
43
   
12
 
Net cash provided by (used in) operating activities
 
$
264
 
$
(124
)

(1) Earnings before interest, taxes, depreciation and amortization.
 

 
LivePerson, Inc.
Condensed Consolidated Balance Sheets
(In Thousands, Except Share and Per Share Data)
Unaudited
 

 
 
 March 31, 2005 
 
 December 31, 2004
 
ASSETS
             
               
Current assets:
             
 Cash and cash equivalents
 
$
12,679
 
$
12,425
 
 Accounts receivable, net
   
1,995
   
1,641
 
 Prepaid expenses and other current assets
   
408
   
475
 
 Total current assets
   
15,082
   
14,541
 
               
 Property and equipment, net
     378      384  
 Other intangibles, net
   
1,486
   
1,721
 
 Security deposits
   
164
   
166
 
 Other assets
   
364
   
338
 
 Total assets
 
$
17,474
 
$
17,150
 
               
LIABILITIES AND STOCKHOLDERS' EQUITY
             
               
Current liabilities:
             
 Accounts payable
 
$
438
 
$
262
 
 Accrued expenses
   
1,199
   
1,666
 
 Deferred revenue
   
1,432
   
1,330
 
 Total current liabilities
   
3,069
   
3,258
 
               
Other liabilities
   
364
   
338
 
               
Commitments and contingencies
             
               
Total stockholders' equity
   
14,041
   
13,554
 
 Total liabilities and stockholders' equity
 
$
17,474
 
$
17,150
 
 
 

 

About LivePerson
LivePerson is a provider of software solutions for online communications including sales, marketing and customer service. LivePerson’s Timpani platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. Many among the company’s roster of more than 3,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest, Verizon and AT&T, have reported significant savings, increased sales and high customer satisfaction using LivePerson's technologies. LivePerson is headquartered in New York City.

EBITDA Financial Disclosure
Investors are cautioned that the EBITDA, or earnings before interest, taxes, depreciation, amortization and non-cash compensation, information contained in this press release is not a financial measure under generally accepted accounting principles. In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with generally accepted accounting principles, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our operations. We caution investors that non-GAAP financial information such as EBITDA, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.

Forward Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change prior to the end of the quarter. Although these expectations may change, we are under no obligation to inform you if they do. Our company policy is generally to provide our expectations only once per quarter, and not to update that information until the next quarter. Actual events or results may differ materially from those contained in the projections or forward-looking statements. The following factors, among others, could cause our actual results to differ materially from those described in a forward-looking statement: our history of losses; potential fluctuations in our quarterly and annual results; responding to rapid technological change and changing client preferences; competition in the real-time sales, marketing and customer service solutions market; continued use by our clients of the LivePerson services and their purchase of additional services; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; risks related to adverse business conditions experienced by our clients; our dependence on key employees; competition for qualified personnel; the impact of new accounting rules, including the requirement to expense stock options; the possible unavailability of financing as and if needed; risks related to the operational integration of acquisitions; risks related to our international operations, particularly our operations in Israel, and the current civil and political unrest in that region; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; our dependence on the continued use of the Internet as a medium for commerce and the viability of the infrastructure of the Internet; and risks related to the regulation or possible misappropriation of personal information. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.