UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549



FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): November 1, 2005

LivePerson, Inc.
(Exact Name of Registrant as Specified in its Charter)

Delaware
0-30141
13-3861628
(State or other Jurisdiction
of Incorporation)
(Commission File Number)
(I.R.S. Employer
Identification No.)

462 Seventh Avenue, 21st Floor, New York, New York
10018
(Address of Principal Executive Offices)
(Zip Code)

Registrant's telephone number, including area code: (212) 609-4200
 

(Former name or former address, if changed since last report)


 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))



Item 2.02.  Results of Operations and Financial Condition.

A copy of the press release issued by LivePerson, Inc. on November 1, 2005, announcing its results of operations and financial condition for the quarter ended September 30, 2005, is included herewith as Exhibit 99.1 and is incorporated herein by reference. The information included in this Current Report on Form 8-K (including Exhibit 99.1 hereto) that is furnished pursuant to this Item 2.02 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that Section or Sections 11 and 12(a) (2) of the Securities Act of 1933, as amended. The information contained herein and in the accompanying exhibit shall not be incorporated by reference into any filing of the Registrant, whether made before or after the date hereof, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference into such filing.

Item 9.01.  Financial Statements and Exhibits.

(c) Exhibits. The following documents are included as exhibits to this report:

99.1
Press release issued November 1, 2005.



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
     
 
LIVEPERSON, INC.
(Registrant)
 
 
 
 
 
 
Date: November 1, 2005
By:  
/s/ TIMOTHY E. BIXBY
 
Timothy E. Bixby
 
President, Chief Financial Officer and Secretary
 


EXHIBIT INDEX

99.1
Press release issued November 1, 2005.



For Immediate Release
Media Contacts:
Tim Bixby
LivePerson, Inc.
(212) 609-4200
bixby@liveperson.com
Budd Zuckerman
Genesis Select Corp.
(303) 415-0200
budd@genesisselect.com

LivePerson Reports Third Quarter Revenue of $5.7 million

Quarterly Revenue Increases 31% from Prior Year

NEW YORK, NY - November 1, 2005 - LivePerson, Inc. (Nasdaq: LPSN), a provider of communication solutions for online sales, marketing and customer service, today announced financial results for the third quarter ended September 30, 2005.

Revenue for the third quarter was $5.7 million, a 31% increase from the third quarter of 2004, and an 8% sequential increase versus the second quarter of 2005. Revenue growth was due primarily to new deployments of TimpaniTM Sales & Marketing, and continuing strong sales of LivePerson Pro to small business customers. Timpani Sales & Marketing enables LivePerson clients to analyze website traffic in real time, and then to proactively engage high-value buyers based on their shopping behavior, thereby increasing online customer conversion rates.
 
“We are very pleased with the results for the quarter,” CEO Robert LoCascio said. “Our sequential growth trends are continuing, and we have a strong roster of both recently signed contracts and pipeline deals, as well as recent expansion within several larger clients.”

LivePerson signed several new top-tier clients during the quarter, adding leaders in industries as diverse as mortgage lending, asset management, diet and nutrition services, computer equipment distribution and online bill payment processing. LivePerson also recently expanded business with major US financial institution clients, as well as Bell Canada, Overstock.com and Verizon.

Net income for the third quarter of 2005 was $0.7 million or $0.02 per share as compared to net income of $0.4 million or $0.01 per share in the third quarter of 2004, and net income of $0.4 million or $0.01 per share in the second quarter of 2005.

Earnings before interest, taxes, depreciation, amortization and non-cash compensation (EBITDA) for the third quarter of 2005 was $1.2 million as compared to $0.7 million in the third quarter of 2004 and $0.8 million in the second quarter of 2005.

A reconciliation of the differences between EBITDA and the most comparable financial measure calculated and presented in accordance with generally accepted accounting principles (GAAP) is located under the heading “Reconciliation of Non-GAAP Financial Information to GAAP” immediately following the Condensed Consolidated Statements of Income included in this press release.

LivePerson considers EBITDA and cash from operations to be important financial indicators of the company's operational strength and the performance of its business. EBITDA should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results. The non-GAAP measures included in this press release have been reconciled to the nearest GAAP measure in the table below.

Financial Expectations
 
The company currently expects the following financial results:
 
 
·
Revenue of $6.1 - $6.2 million for the fourth quarter of 2005
 
·
EBITDA of $0.03 per share and GAAP EPS of $0.02 for the fourth quarter of 2005
 
·
Revenue of $22.0 - $22.2 million for the full year 2005
 
·
EBITDA of $0.10-$0.11 per share and GAAP EPS of $0.05 for the full year 2005

 
 

 
The difference between EBITDA per share, a non-GAAP measure, and GAAP EPS, is interest, taxes, depreciation, amortization and non-cash compensation. The company expects an effective tax rate of approximately 35% for 2005.
 
 
 

 
 
 
LivePerson, Inc.
Condensed Consolidated Statements of Income
(In Thousands, Except Share and Per Share Data)
Unaudited

   
Three Months Ended
 
Nine Months Ended
 
   
September 30,
 
September 30,
 
   
2005
 
2004
 
2005
 
2004
 
Total revenue
 
$
5,724
 
$
4,381
 
$
15,960
 
$
12,796
 
                           
Operating expenses:
                         
Cost of revenue
   
1,114
   
730
   
2,997
   
2,116
 
Product development
   
663
   
515
   
2,027
   
1,470
 
Sales and marketing
   
1,715
   
1,327
   
4,889
   
3,721
 
General and administrative
   
1,034
   
1,222
   
3,400
   
3,131
 
Amortization of other intangibles
   
232
   
204
   
699
   
563
 
Total operating expenses 
   
4,758
   
3,998
   
14,012
   
11,001
 
                           
Income from operations
   
966
   
383
   
1,948
   
1,795
 
                           
Other income, net
   
81
   
18
   
184
   
41
 
                           
Income before provision for income taxes
   
1,047
   
401
   
2,132
   
1,836
 
                           
Provision for income taxes
   
358
   
25
   
738
   
58
 
                           
Net income
 
$
689
 
$
376
 
$
1,394
 
$
1,778
 
                           
Basic net income per common share
 
$
0.02
 
$
0.01
 
$
0.04
 
$
0.05
 
                           
Diluted net income per common share
 
$
0.02
 
$
0.01
 
$
0.04
 
$
0.04
 
                           
Weighted average shares outstanding used in basic net
                         
income per common share calculation
   
37,555,696
   
37,336,792
   
37,492,285
   
37,222,428
 
                           
Weighted average shares outstanding used in diluted net
                         
income per common share calculation
   
39,839,001
   
39,294,832
   
39,528,089
   
39,535,593
 
 
 
 
 

 
 
LivePerson, Inc.
Reconciliation of Non-GAAP Financial Information to GAAP
(In Thousands, Except Share and Per Share Data)
Unaudited

Unaudited Supplemental Data
 
The following information is not a financial measure under generally accepted accounting principles (GAAP). In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with GAAP, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our operations. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our results with our results from other reporting periods and with the results of other companies.

   
 Three Months Ended
 
Nine Months Ended
 
   
 September 30,
 
September 30,
 
   
 2005
 
2004
 
2005
 
2004
 
Net income in accordance with generally
                         
accepted accounting principles
 
$
689
 
$
376
 
$
1,394
 
$
1,778
 
Add/(less):
                         
(a) Amortization of other intangibles
   
232
   
204
   
699
   
563
 
(b) Non-cash compensation
   
-
   
58
   
-
   
187
 
(c) Depreciation
   
23
   
56
   
115
   
172
 
(d) Provision for income taxes
   
358
   
25
   
738
   
58
 
(e) Interest income, net
   
(81
)
 
(18
)
 
(184
)
 
(41
)
EBITDA (1)
 
$
1,221
 
$
701
 
$
2,762
 
$
2,717
 
Diluted EBITDA per common share
 
$
0.03
 
$
0.02
 
$
0.07
 
$
0.07
 
                           
Weighted average shares used in diluted EBITDA
                         
per common share
   
39,839,001
   
39,294,832
   
39,528,089
   
39,535,593
 
                           
EBITDA
 
$
1,221
 
$
701
 
$
2,762
 
$
2,717
 
Add/(less):
                         
Changes in operating assets and liabilities
   
736
   
577
   
9
   
(923
)
Provision for doubtful accounts
   
-
   
-
   
30
   
15
 
Provision for income taxes
   
(358
)
 
(25
)
 
(738
)
 
(58
)
Deferred income taxes
   
345
   
-
   
697
   
-
 
Interest income, net
   
81
   
18
   
184
   
41
 
Net cash provided by operating activities
 
$
2,025
 
$
1,271
 
$
2,944
 
$
1,792
 
                         
(1) Earnings before interest, taxes, depreciation and amortization.
 
 
 

 
 
LivePerson, Inc.
Condensed Consolidated Balance Sheets
(In Thousands, Except Share and Per Share Data)
Unaudited

   
September 30, 2005
 
December 31, 2004
 
           
ASSETS
             
               
Current assets:
             
Cash and cash equivalents
 
$
15,242
 
$
12,425
 
Accounts receivable, net
   
1,482
   
1,641
 
Prepaid expenses and other current assets
   
567
   
475
 
Total current assets
   
17,291
   
14,541
 
               
Property and equipment, net
   
509
   
384
 
Intangibles, net
   
1,022
   
1,721
 
Security deposits
   
170
   
166
 
Other assets
   
404
   
338
 
Total assets
 
$
19,396
 
$
17,150
 
               
LIABILITIES AND STOCKHOLDERS' EQUITY
             
               
Current liabilities:
             
Accounts payable
 
$
158
 
$
262
 
Accrued expenses
   
1,375
   
1,666
 
Deferred revenue
   
1,701
   
1,330
 
Total current liabilities
   
3,234
   
3,258
 
               
Other liabilities
   
404
   
338
 
               
Commitments and contingencies
             
               
Total stockholders' equity
   
15,758
   
13,554
 
 Total liabilities and stockholders' equity
 
$
19,396
 
$
17,150
 
 
 
 
 

 

About LivePerson
 
LivePerson is a provider of communication solutions for online sales, marketing and customer service. LivePerson’s TimpaniTM platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. Many among the company’s roster of more than 3,000 customers, including EarthLink, Microsoft, Hewlett-Packard, Qwest, Verizon and AT&T, have reported significant savings, increased sales and high customer satisfaction using LivePerson's technologies. LivePerson is headquartered in New York City.

EBITDA Financial Disclosure
 
Investors are cautioned that the EBITDA, or earnings before interest, taxes, depreciation, amortization and non-cash compensation, information contained in this press release is not a financial measure under generally accepted accounting principles. In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with generally accepted accounting principles, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our performance. We caution investors that non-GAAP financial information such as EBITDA, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.

Forward Looking Statements
 
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change prior to the end of the quarter. Although these expectations may change, we are under no obligation to inform you if they do. Our company policy is generally to provide our expectations only once per quarter, and not to update that information until the next quarter. Actual events or results may differ materially from those contained in the projections or forward-looking statements. The following factors, among others, could cause our actual results to differ materially from those described in a forward-looking statement: our history of losses; potential fluctuations in our quarterly and annual results; responding to rapid technological change and changing client preferences; competition in the real-time sales, marketing and customer service solutions market; continued use by our clients of the LivePerson services and their purchase of additional services; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; risks related to adverse business conditions experienced by our clients; our dependence on key employees; competition for qualified personnel; the impact of new accounting rules, including the requirement to expense stock options; the possible unavailability of financing as and if needed; risks related to the operational integration of acquisitions; risks related to our international operations, particularly our operations in Israel, and the current civil and political unrest in that region; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; our dependence on the continued use of the Internet as a medium for commerce and the viability of the infrastructure of the Internet; and risks related to the regulation or possible misappropriation of personal information. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.