UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C.  20549

_____________________

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934


Date of Report (Date of earliest event reported): August 4, 2010


LivePerson, Inc.
(Exact Name of Registrant as Specified in its Charter)

Delaware
0-30141
13-3861628
(State or other Jurisdiction
of Incorporation)
(Commission File Number)
(I.R.S. Employer
Identification No.)

 
462 Seventh Avenue, New York, New York
10018
 
(Address of Principal Executive Offices)
(Zip Code)
 
Registrant's telephone number, including area code:  (212) 609-4200

_____________________
(Former name or former address, if changed since last report)

_____________________


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 

 
Item 2.02. 
Results of Operations and Financial Condition.

A copy of the press release issued by LivePerson, Inc. (the “Registrant”) on August 4, 2010, announcing its results of operations and financial condition for the quarter ended June 30, 2010, is included herewith as Exhibit 99.1 and is incorporated herein by reference.  The information included in this Current Report on Form 8-K (including Exhibit 99.1 hereto) that is furnished pursuant to this Item 2.02 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that Section or Sections 11 and 12(a) (2) of the Securities Act of 1933, as amended. The information contained herein and in the accompanying exhibit shall not be incorporated by reference into any filing of the Registrant, whether made before or after the date hereof, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference into such filing.

Item 9.01. 
Financial Statements and Exhibits.

(d)
Exhibits. The following documents are included as exhibits to this report:

99.1 
Press release issued August 4, 2010.
 
 
 
 


 
SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
LIVEPERSON, INC.
(Registrant)
 
       
       
Date: August 4, 2010
By:
 /s/ TIMOTHY E. BIXBY
 
   
Timothy E. Bixby
 
   
President and Chief Financial Officer
 
 
 
 
 

 

EXHIBIT INDEX

99.1
Press release issued August 4, 2010.

 
 
 
 
 

Unassociated Document
 
 
 
 
For Immediate Release

Media Contacts:
Amy Inlow
LivePerson, Inc.
(212) 609-4248
ainlow@liveperson.com
Budd Zuckerman
Genesis Select Corp.
(303) 415-0200
budd@genesisselect.com


LivePerson Reports Second Quarter Financial Results

 
·
Revenue increased 29% from prior year and 4% sequentially
 
·
EBITDA per share of $0.10
 
·
Adjusted EPS of $0.06
 
·
GAAP EPS of $0.03

NEW YORK, NY – August 4, 2010 – LivePerson, Inc. (Nasdaq: LPSN), a leading provider of online engagement solutions that facilitate real-time assistance and expert advice, today announced financial results for the second quarter ended June 30, 2010.  Earlier today, the company also announced the expansion of its management team with several new hires who will focus primarily on key strategic initiatives.

Revenue

Revenue for the second quarter was $26.4 million, a 29% increase from the second quarter of 2009, and a 4% sequential increase as compared to the first quarter of 2010. Revenue from business operations for the second quarter was $23.0 million, a 30% increase as compared to the second quarter of 2010 and a 5% increase as compared to the first quarter of 2010.  Revenue from consumer operations for the second quarter was $3.4 million, a 19% increase as compared to the second quarter of 2009, and a 1% decrease as compared to the first quarter of 2010.

“We had a very busy second quarter with solid bookings and a record number of new large customers,” said LivePerson CEO, Robert LoCascio.  “We also expanded our executive team within the quarter, with new members who will lead some of our new strategic initiatives.  As we head into the second half of the year, global demand for our products looks strong.  Our nearly 30% annual revenue growth rate and strong operating margins continue to lead the SaaS technology sector, which is a testament to the value we continue to bring to our customers.”

Customer Expansion

LivePerson added 18 new large clients in the quarter, including:

 
·
VitaminShoppe.com
 
·
Toshiba America Information Systems, Inc.
 
·
One of the leading global biopharmaceutical companies
 
·
The world’s largest manufacturer and marketer of fitness equipment
 
·
A global leader in engineering, construction, and project management





The company also expanded existing business with many existing customers, including:

 
·
Snapfish by HP
 
·
The worldwide leader in software and service solutions
 
·
T-Mobile Holland
 
·
One of the world’s leading providers of communications solutions and services
 
·
The world’s largest media and entertainment conglomerate

Net Income

Net income for the second quarter of 2010 was $1.6 million or $0.03 per share as compared to $1.1 million or $0.02 per share in the second quarter of 2009, and net income of $2.1 million or $0.04 per share in the first quarter of 2010.

Adjusted Net Income and EBITDA

LivePerson considers adjusted net income and earnings before other income/(expense), taxes, depreciation, amortization and stock-based compensation (EBITDA) to be important financial indicators of the company's operational strength and the performance of its business. These results should be considered in addition to results prepared in accordance with generally accepted accounting principles (GAAP), but should not be considered as a substitute for, or superior to, GAAP results.

A reconciliation of the differences between EBITDA and adjusted net income, and the most comparable financial measure calculated and presented in accordance with GAAP, is presented under the heading “Reconciliation of Non-GAAP Financial Information to GAAP” immediately following the Condensed Consolidated Statements of Income included below.

The difference between EBITDA per share, a non-GAAP measure, and GAAP EPS, is interest, taxes, depreciation, amortization, stock-based compensation and other non-cash charges, if any.  The difference between adjusted net income per share and GAAP EPS is amortization of intangible assets and stock-based compensation.

Adjusted net income for the second quarter of 2010 was $3.1 million or $0.06 per share, as compared to $2.8 million or $0.06 per share in the second quarter of 2009, and $3.6 million or $0.07 per share in the first quarter of 2010.

EBITDA for the second quarter of 2010 was $5.4 million or $0.10 per share, as compared to $4.4 million or $0.09 per share in the second quarter of 2009, and $6.0 million or $0.12 per share in the first quarter of 2010.

Cash

The company’s cash balance increased by $2.0 million to $52.8 million at June 30, 2010 as compared to $50.8 million as of March 31, 2010.
 
Financial Expectations

Following is the company’s current expectation for financial and operating performance:

Third Quarter 2010
 
·
Revenue of $28.0 - $28.4 million
 
·
EBITDA of $0.13 - $0.14 per share
 
·
Adjusted net income of $0.07 - $0.08 per share
 
·
GAAP EPS of $0.03 - $0.04
 
·
Fully diluted share count of approximately 53.5 million
 

 
Full Year 2010
 
·
Revenue of $108 - $109 million
 
·
EBITDA of $0.50 - $0.52 per share
 
·
Adjusted net income per share of $0.30 - $0.32
 
·
GAAP EPS of $0.16 - $0.18
 
·
Fully diluted share count of approximately 53 million

Other Full Year 2010 Assumptions

 
·
Amortization of intangibles of approximately $1.5 million
 
·
Stock-compensation expense of approximately $5 million
 
·
Depreciation of approximately $5.5 million
 
·
Effective tax rate of approximately 40%
 
·
Cash tax rate of approximately 35%
 
·
Capital expenditures of approximately $6.0 - $7.0 million
 
Stock-Based Compensation

Included in the accompanying financial results are expenses related to stock-based compensation, as follows (in thousands):
 
   
3 months ended
   
6 months ended
 
   
June 30, 2010
   
June 30, 2010
 
Cost of revenue
  $ 196     $ 410  
Product development
    327       662  
Sales and marketing
    277       557  
General and administrative
    286       544  
Total
  $ 1,086     $ 2,173  

Amortization of Intangible Assets

Included in the accompanying financial results are expenses related to the amortization of intangible assets, as follows (in thousands):
 
   
3 months ended
   
6 months ended
 
   
June 30, 2010
   
June 30, 2010
 
Cost of revenue
  $ 307     $ 613  
General and administrative
    83       166  
Total
  $ 390     $ 779  


Earnings Teleconference, Twitter and Video Discussion Information
The company will discuss its second quarter 2010 financial results during a teleconference today, August 4, 2010, at 5:00 p.m. ET.  To participate, please call 877-507-3684 before 5:00 p.m. ET. International callers, please dial 706-634-9559. Please reference the conference ID “89100729.”
 
If you are unable to participate, the teleconference will be available for replay at 6:00 p.m. ET on August 4, 2010 until November 4, 2010. To access the replay, please call 800-642-1687 (U.S. and Canada) or 706-645-9291 (international). Please reference the conference ID “89100729.”                       
 
Please follow LivePerson on StockTwits and keep an eye on $LPSN for updates.

The company will post a video discussion of its second quarter 2010 results on YouTube. To view, click on the following link: http://www.youtube.com/user/myliveperson.
 

 
LivePerson, Inc.
Condensed Consolidated Statements of Income
(In Thousands, Except Share and Per Share Data)
Unaudited
 
   
Three Months Ended
   
Six Months Ended
 
   
June 30,
   
June 30,
 
   
2010
   
2009
   
2010
   
2009
 
Revenue
  $ 26,398     $ 20,541     $ 51,706     $ 40,460  
                                 
Operating expenses:
                               
Cost of revenue
    7,178       5,228       13,810       9,513  
Product development
    3,908       3,138       7,514       5,839  
Sales and marketing
    8,452       6,908       16,142       13,412  
General and administrative
    4,175       3,157       7,967       6,679  
Amortization of intangibles
    83       272       166       544  
Total operating expenses
    23,796       18,703       45,599       35,987  
                                 
Income from operations
    2,602       1,838       6,107       4,473  
                                 
Other (expense) income, net
    (11 )     44       (37 )     (40 )
                                 
Income before provision for income taxes
    2,591       1,882       6,070       4,433  
                                 
Provision for income taxes
    975       748       2,318       2,028  
                                 
Net income
  $ 1,616     $ 1,134     $ 3,752     $ 2,405  
                                 
Basic net income per common share
  $ 0.03     $ 0.02     $ 0.07     $ 0.05  
                                 
Diluted net income per common share
  $ 0.03     $ 0.02     $ 0.07     $ 0.05  
                                 
Weighted average shares outstanding used in basic net
                               
income per common share calculation
    50,921,609       47,611,657       50,383,042       47,540,614  
                                 
Weighted average shares outstanding used in diluted net
                               
income per common share calculation
    53,416,706       48,650,478       52,803,871       48,301,914  
 
 

 
LivePerson, Inc.
Reconciliation of Non-GAAP Financial Information to GAAP
(In Thousands, Except Share and Per Share Data)
Unaudited
 
Unaudited Supplemental Data
 
The following information is not a financial measure under generally accepted accounting principles (GAAP). In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with GAAP, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our operations. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our results with our results from other reporting periods and with the results of other companies.
 
   
Three Months Ended
   
Six Months Ended
 
   
June 30,
   
June 30,
 
   
2010
   
2009
   
2010
   
2009
 
Net income in accordance with generally
                       
accepted accounting principles
  $ 1,616     $ 1,134     $ 3,752     $ 2,405  
Add/(less):
                               
(a) Amortization of intangibles
    390       579       779       1,158  
(b) Stock-based compensation
    1,086       1,118       2,173       2,279  
(c) Depreciation
    1,283       825       2,335       1,627  
(d) Provision for income taxes
    975       748       2,318       2,028  
(e) Other expense  (income), net
    11       (44 )     37       40  
EBITDA (1)
  $ 5,361     $ 4,360     $ 11,394     $ 9,537  
Diluted EBITDA per common share
  $ 0.10     $ 0.09     $ 0.22     $ 0.20  
                                 
Weighted average shares used in diluted EBITDA
                               
per common share
    53,416,706       48,650,478       52,803,871       48,301,914  
                                 
                                 
Net income in accordance with generally
                               
accepted accounting principles
  $ 1,616     $ 1,134     $ 3,752     $ 2,405  
Add:
                               
(a) Amortization of intangibles
    390       579       779       1,158  
(b) Stock-based compensation
    1,086       1,118       2,173       2,279  
Adjusted net income
  $ 3,092     $ 2,831     $ 6,704     $ 5,842  
Diluted adjusted net income per common share
  $ 0.06     $ 0.06     $ 0.13     $ 0.12  
                                 
Weighted average shares used in diluted adjusted net income
                               
per common share
    53,416,706       48,650,478       52,803,871       48,301,914  
                                 
                                 
EBITDA
  $ 5,361     $ 4,360     $ 11,394     $ 9,537  
Add/(less):
                               
(a) Changes in operating assets and liabilities
    (388 )     2,115       (5,451 )     813  
(b) Provision for doubtful accounts
    15       -       15       -  
(c) Provision for income taxes
    (975 )     (748 )     (2,318 )     (2,028 )
(d) Deferred income taxes
    (35 )     (27 )     (42 )     297  
(e) Other (expense) income, net
    (11 )     44       (37 )     (40 )
Net cash provided by operating activities
  $ 3,967     $ 5,744     $ 3,561     $ 8,579  
 
 

(1)  Earnings/(loss) before other income/(expense), taxes, depreciation, amortization, stock-based compensation and other non-cash charges.
 
 

 
LivePerson, Inc.
Condensed Consolidated Balance Sheets
(In Thousands)
Unaudited
 
   
June 30, 2010
   
December 31, 2009
 
             
ASSETS
           
             
Current assets:
           
Cash and cash equivalents
  $ 52,839     $ 45,572  
Accounts receivable, net
    12,629       10,265  
Prepaid expenses and other current assets
    3,845       3,661  
Deferred tax assets, net
    1,052       1,460  
Total current assets
    70,365       60,958  
                 
Property and equipment, net
    11,558       9,551  
Intangibles, net
    2,832       2,821  
Goodwill
    23,920       23,920  
Deferred tax assets, net
    5,226       4,777  
Deferred implementation costs, net of current
    153       136  
Security deposits
    475       326  
Other assets
    1,794       1,792  
Total assets
  $ 116,323     $ 104,281  
                 
LIABILITIES AND STOCKHOLDERS' EQUITY
               
                 
Current liabilities:
               
Accounts payable
  $ 7,044     $ 5,375  
Accrued expenses
    8,286       10,895  
Deferred revenue
    4,770       4,692  
Total current liabilities
    20,100       20,962  
                 
Deferred revenue, net of current
    629       506  
Other liabilities
    1,679       1,676  
Total liabilities
    22,408       23,144  
                 
Commitments and contingencies
               
                 
Total stockholders' equity
    93,915       81,137  
Total liabilities and stockholders' equity
  $ 116,323     $ 104,281  
 

 
About LivePerson
LivePerson is a leading provider of online engagement solutions that facilitate real-time assistance and expert advice. Connecting businesses and experts with consumers seeking help on the Web, LivePerson's hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.

Non-GAAP Financial Disclosure
Investors are cautioned that the EBITDA, or earnings/(loss) before other income/(expense), taxes, depreciation, amortization and stock-based compensation, and adjusted net income, or net income excluding amortization of intangible assets and stock-based compensation, information contained in this press release are not financial measures under generally accepted accounting principles. In addition, they should not be construed as alternatives to any other measures of performance determined in accordance with generally accepted accounting principles, or as indicators of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that they fail to address. We present this financial information because we believe that it is helpful to some investors as a measure of our performance. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.

Safe Harbor Provision
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do.  Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly and annual results; the adverse effect that the global recession may have on our business; competition in the real-time sales, marketing, customer service and online engagement solutions market; risks related to the operational integration of acquisitions; risks related to new regulatory or other legal requirements that could materially impact our business; risks related to our international operations, particularly our operations in Israel, and the civil and political unrest in that region; impairments to goodwill that result in significant charges to earnings; volatility of the value of certain currencies in relation to the US dollar, particularly the New Israeli Shekel, U.K. pound and Euro;  continued use by our clients of the LivePerson services and their purchase of additional services; responding to rapid technological change and changing client preferences; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; privacy concerns relating to the Internet that could result in new legislation or negative public perception; risks related to the regulation or possible misappropriation of personal information; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; and risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.