Billed receivable Billed Revenues [Member] APAC POSIT - ASIA PACIFIC [Member] Stock Appreciation Rights (SARs) Stock Appreciation Rights (SARs) [Member] Pay vs Performance Disclosure [Line Items] Schedule of Accrued Expenses and Other Current Liabilities Schedule of Accrued Liabilities [Table Text Block] Accrued expenses and other current liabilities (Note 7) Total Accrued Liabilities, Current Statistical Measurement [Domain] Statistical Measurement [Domain] Product development Research and Development Expense Changes in operating assets and liabilities, net of acquisitions: Increase (Decrease) in Operating Capital [Abstract] Underlying Security Market Price Change Underlying Security Market Price Change, Percent Related Party Transaction [Line Items] Related Party Transaction [Line Items] Noncash or Part Noncash Acquisitions by Unique Description [Axis] Noncash or Part Noncash Acquisitions by Unique Description [Axis] Options term (in years) Share-Based Compensation Arrangement by Share-Based Payment Award, Expiration Period Threshold consecutive trading days in analysis of conversion price Debt Instrument, Convertible, Threshold Consecutive Trading Days Award Type [Domain] Award Type [Domain] Award Type [Domain] Fair Value as of Grant Date Award Grant Date Fair Value Investment, Name [Domain] Investment, Name [Domain] Revenue, remaining performance obligation, expected timing of satisfaction, period Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period Operating leases remaining lease term Lessee, Operating Lease, Remaining Lease Term Convertible Senior Notes, Net of Current Portion, Capped Call Transactions, and Warrants Debt Disclosure [Text Block] Impairment of intangibles and other assets Impairment of intangibles and other assets Impairment of Intangible Assets (Excluding Goodwill) Statement of Stockholders' Equity [Abstract] Statement of Stockholders' Equity [Abstract] Thereafter Finite-Lived Intangible Assets, Amortization Expense, After Year Four Finite-Lived Intangible Assets, Amortization Expense, After Year Four Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table] Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table] Effect of foreign exchange rate changes on cash and cash equivalents Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Continuing Operations Aggregate fair value, Expected to vest Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value, Expected To Vest Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value, Expected To Vest Equity Method Investments and Joint Ventures [Abstract] Deferred tax liabilities Deferred Income Tax Liabilities, Net MNPI Disclosure Timed for Compensation Value MNPI Disclosure Timed for Compensation Value [Flag] Segment Reporting [Abstract] Segment Reporting [Abstract] Accounts payable Accounts Payable, Current Weighted average remaining contract term, Options exercisable Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Remaining Contractual Term Debt Conversion Terms Two Debt Conversion Terms Two [Member] Debt Conversion Terms Two Restatement Determination Date: Restatement Determination Date [Axis] Investment, Name [Axis] Investment, Name [Axis] Total other income Nonoperating Income (Expense) Deferred proceeds from divestiture of business Deferred Proceeds From Divestiture Of Business Deferred Proceeds From Divestiture Of Business Commitments and contingencies (Note 11) Commitments and Contingencies Previously Reported Previously Reported [Member] Insider Trading Policies and Procedures [Line Items] Options exercisable at end of period (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Number Other asset impairment charges Other Asset Impairment Charges Rule 10b5-1 Arrangement Terminated Rule 10b5-1 Arrangement Terminated [Flag] Disaggregation of Revenue [Line Items] Disaggregation of Revenue [Line Items] Restatement does not require Recovery Restatement Does Not Require Recovery [Text Block] Aggregate intrinsic value, Options vested and expected to vest Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Aggregate Intrinsic Value Proceeds from issuance of common stock in connection with the exercise of options and ESPP Proceeds from Issuance of Common Stock Schedule of Goodwill [Table] Schedule of Goodwill [Table] Activity related to divestiture (Note 20) Adjustments To Additional Paid In Capital, Divestiture Adjustments To Additional Paid In Capital, Divestiture Geographical [Axis] Geographical [Axis] Earlier Of The Date of Issuance of Delayed Draw Notes And December 15. 2026 Earlier Of The Date of Issuance of Delayed Draw Notes And December 15. 2026 [Member] Earlier Of The Date of Issuance of Delayed Draw Notes And December 15. 2026 Income Taxes Income Tax Disclosure [Text Block] Deferred revenue Increase (Decrease) in Contract with Customer, Liability Variable Interest Entity [Line Items] Variable Interest Entity [Line Items] Property and equipment and finance lease, gross Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, before Accumulated Depreciation and Amortization Current liabilities: Liabilities, Current [Abstract] Preferred stock, par value (in dollars per share) Preferred Stock, Par or Stated Value Per Share Preferred stock, $0.001 par value - 5,000,000 shares authorized, none issued Preferred Stock, Value, Issued Proceeds from divestiture Proceeds from Divestiture of Businesses Fair Value, Recurring and Nonrecurring [Table] Fair Value, Recurring and Nonrecurring [Table] Impairment, Long-Lived Asset, Held-for-Use Impairment, Long-Lived Asset, Held-for-Use Diluted (in dollars per share) Earnings Per Share, Diluted PEO Total Compensation Amount PEO Total Compensation Amount Schedule of Property, Plant and Equipment [Table] Property, Plant and Equipment [Table] Treasury stock - 2,766,073 shares as of June 30, 2024 and December 31, 2023 Treasury Stock, Value Accounts receivable, net of allowance for credit losses of $9,356 and $9,290 as of June 30, 2024 and December 31, 2023, respectively Accounts receivable, opening balance Accounts receivable, ending balance Accounts receivable, related parties Accounts Receivable, after Allowance for Credit Loss, Current Goodwill [Roll Forward] Goodwill [Roll Forward] Weighted Average Grant Date Fair Value (usd per share) Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Weighted Average Grant Date Fair Value [Abstract] [Roll Forward] Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Weighted Average Grant Date Fair Value [Abstract] [Roll Forward] Options vested and expected to vest (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Exercise Price Trading Arrangements, by Individual Trading Arrangements, by Individual [Table] Level 3 Fair Value, Inputs, Level 3 [Member] Treasury stock (in shares) Treasury Stock, Common, Shares Beginning balance (in shares) Ending balance (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Number Other income (expense), net: Other Nonoperating Income (Expense) [Abstract] Litigation Case [Axis] Litigation Case [Axis] Common stock issued upon exercise of stock options Stock Issued During Period, Value, Stock Options Exercised Trading Symbol Trading Symbol Letters of credit outstanding, amount Letters of Credit Outstanding, Amount Change in fair value of liability awards Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Liability, Period Increase (Decrease) Payments to acquire equity method investments Payments to Acquire Equity Method Investments Non-PEO NEO Average Compensation Actually Paid Amount Non-PEO NEO Average Compensation Actually Paid Amount Granted (in dollars per share) Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Grants in Period, Weighted Average Exercise Price Long-Term Debt, Fair Value Long-Term Debt, Fair Value Net Income (loss) Net income (loss) Net loss (in thousands) Net Income (Loss) Attributable to Parent Total current liabilities Liabilities, Current Fair Value Disclosures [Abstract] Fair Value Disclosures [Abstract] Changed Peer Group, Footnote Changed Peer Group, Footnote [Text Block] Company Selected Measure Name Company Selected Measure Name Share-Settled Warrants Share-Settled Warrants [Member] Share-Settled Warrants Property and equipment, net Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization Acquired Finite-Lived Intangible Assets [Line Items] Acquired Finite-Lived Intangible Assets [Line Items] Incentive Stock Option Incentive Stock Option [Member] Incentive Stock Option [Member] Other United Kingdom, Germany, Japan, France, Italy [Member] United Kingdom, Germany, Japan, France, Italy [Member] LIABILITIES AND STOCKHOLDERS’ EQUITY Liabilities and Equity [Abstract] Amortization of debt discount Amortization of Debt Discount (Premium) Repayments of Convertible Debt Repayments of Convertible Debt Schedule of Equity Method Investments [Table] Schedule of Equity Method Investments [Table] Debt Instrument, Redemption, Period [Axis] Debt Instrument, Redemption, Period [Axis] Stockholders’ equity: Equity, Attributable to Parent [Abstract] Common stock issued upon exercise of stock options (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period Convertible senior notes, net of current portion (Note 8) Convertible Notes Payable, Noncurrent Other Other Intangible Assets [Member] Income Tax Contingency [Table] Income Tax Contingency [Table] Vesting period Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Period Executive Category: Executive Category [Axis] Weighted Average Useful Life Acquired Finite-Lived Intangible Assets, Weighted Average Useful Life Disclosure of Share-Based Compensation Arrangements by Share-Based Payment Award Disclosure of Share-Based Compensation Arrangements by Share-Based Payment Award [Table Text Block] 2019 Stock Incentive Plan 2019 Stock Incentive Plan [Member] 2019 Stock Incentive Plan Reconciliation of Shares Used in Calculating Basic and Diluted Earnings Per Share Schedule of Weighted Average Number of Shares [Table Text Block] Other Commitments [Table] Other Commitments [Table] Level 1 Fair Value, Inputs, Level 1 [Member] Name Measure Name Patents Patents [Member] Name Forgone Recovery, Individual Name Goodwill (Note 5) Goodwill, beginning balance Goodwill, ending balance Goodwill Summary of Property and Equipment Property, Plant and Equipment [Table Text Block] Equity Components [Axis] Equity Components [Axis] Class of Warrant or Right, Exercise Price of Warrants or Rights Class of Warrant or Right, Exercise Price of Warrants or Rights Interest Rate Component [Domain] Interest Rate Component [Domain] Interest Rate Component [Domain] Additional 402(v) Disclosure Additional 402(v) Disclosure [Text Block] Accrued expenses and other current liabilities Increase (Decrease) in Accrued Liabilities Stock price (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Exercise Price Share-based compensation arrangement by share-based payment award, number of shares available for grant (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Number of Shares Available for Grant Lessee, Lease, Description [Table] Lessee, Lease, Description [Table] Granted (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Gross Underlying Securities Award Underlying Securities Amount Entity Small Business Entity Small Business 2028 Finite-Lived Intangible Asset, Expected Amortization, Year Four Local Phone Number Local Phone Number LOC for Security Deposit Letter Of Credit For Security Deposit [Member] Letter Of Credit For Security Deposit [Member] Accounts receivable Increase (Decrease) in Accounts Receivable Recovery of Erroneously Awarded Compensation Disclosure [Line Items] Letter of Credit Letter of Credit [Member] Payments Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Liability, Settlements Contract Balances [Roll Forward] Contract Balances [Roll Forward] Contract Balances [Roll Forward] Measurement Frequency [Axis] Measurement Frequency [Axis] Warrants Warrant [Member] Operating lease liabilities, net of current portion (Note 9) Operating Lease, Liability, Noncurrent Operating Lease, Liability, Noncurrent Professional Services Professional Services [Member] Professional Services [Member] Restricted stock units RSUs Restricted Stock Units (RSUs) [Member] Forgone Recovery due to Violation of Home Country Law, Amount Forgone Recovery due to Violation of Home Country Law, Amount Class of Warrant or Right, Post-Exercise Basis, Term of Investor Notice Class of Warrant or Right, Beneficial Ownership Limitation, Term of Investor Notice Class of Warrant or Right, Beneficial Ownership Limitation, Term of Investor Notice Fair Value Measurement Inputs and Valuation Techniques [Table] Fair Value Measurement Inputs and Valuation Techniques [Table] Depreciation Depreciation Debt Instrument, Name [Domain] Debt Instrument, Name [Domain] Warrants liability Warrant Liability, Current Warrant Liability, Current Trademarks Trademarks [Member] Payments of Debt Issuance Costs Payments of Debt Issuance Costs Change in Fair Value of Level 3 Liabilities Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward] Income Statement Location [Axis] Income Statement Location [Axis] Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items] Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items] Schedule of Future Minimum Lease Payments Lessee, Operating Lease, Liability, to be Paid, Maturity [Table Text Block] Payables and Accruals [Abstract] Payables and Accruals [Abstract] Fair Value by Liability Class [Domain] Fair Value by Liability Class [Domain] Product and Service [Domain] Product and Service [Domain] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block] Other Performance Measure, Amount Other Performance Measure, Amount Interest expense Total interest expense Interest Expense, Debt Proceeds from debt offering, net of debt issuance costs Proceeds from Debt, Net of Issuance Costs Unbilled receivable Unbilled Revenues [Member] Aggregate Available Trading Arrangement, Securities Aggregate Available Amount Schedule of components of lease costs Lease, Cost [Table Text Block] Product development Research and Development Expense [Member] INVESTING ACTIVITIES: Net Cash Provided by (Used in) Investing Activities [Abstract] Insider Trading Policies and Procedures Not Adopted Insider Trading Policies and Procedures Not Adopted [Text Block] Forfeited (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Forfeitures Match Step Two Matching Tranche Two [Member] Matching Tranche Two [Member] Restructuring Balance, beginning of period Balance, end of period Restructuring Reserve Award Type [Axis] Award Type [Axis] Anti-dilutive common stock awards not included in earnings per share calculation (in shares) Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount Plan Name [Domain] Plan Name [Domain] Document Quarterly Report Document Quarterly Report Payment for debt extinguishment or debt prepayment cost Payment for Debt Extinguishment or Debt Prepayment Cost No Trading Symbol Flag No Trading Symbol Flag Contract Termination Contract Termination [Member] Unrecognized compensation cost related to nonvested share-based compensation arrangements Share-Based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount Purchase of property and equipment and intangible assets recorded in accounts payable Capital Expenditures Incurred but Not yet Paid Fair Value, Measurements, Fair Value Hierarchy [Domain] Fair Value Hierarchy and NAV [Domain] Gain on debt extinguishment Gain (Loss) on Extinguishment of Debt Shares of common stock available for issuance (up to) (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Number of Shares Authorized General and administrative General and Administrative Expense [Member] Property and equipment gross Property, Plant and Equipment, Gross Goodwill [Line Items] Goodwill [Line Items] Weighted average remaining contract term, Options outstanding Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Remaining Contractual Term Right-of-use assets obtained in exchange for operating lease liabilities Right-of-Use Asset Obtained in Exchange for Operating Lease Liability Remainder of 2024 Finite-Lived Intangible Asset, Expected Amortization, Remainder of Fiscal Year Allowance for Doubtful Accounts Accounts Receivable, Allowance for Credit Loss [Roll Forward] Trading Arrangement: Trading Arrangement [Axis] Related Parties Related Party Transactions Disclosure [Text Block] On Or After December 15, 2026 On Or After December 15, 2026 [Member] On Or After December 15, 2026 Employer matching contributions Defined Benefit Plan, Plan Assets, Contributions by Employer Date of Issuance of Delayed Draw Notes And Prior to December 15, 2026 From Date of Issuance of Delayed Draw Notes And Prior to December 15, 2026 [Member] From Date of Issuance of Delayed Draw Notes And Prior to December 15, 2026 Use of Estimates Use of Estimates, Policy [Policy Text Block] PEO Actually Paid Compensation Amount PEO Actually Paid Compensation Amount Decrease in valuation allowance charged to equity Valuation Allowance, Deferred Tax Asset, Decrease, Gross Valuation Allowance, Deferred Tax Asset, Decrease, Gross Leases Lessee, Finance Leases [Text Block] Long-term Debt, Type [Domain] Long-Term Debt, Type [Domain] Debt Instrument, Convertible Terms Of Conversion [Axis] Debt Instrument, Convertible Terms Of Conversion [Axis] Debt Instrument, Convertible Terms Of Conversion Entity File Number Entity File Number Loss Contingencies [Table] Loss Contingencies [Table] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table] Unamortized debt discount Unamortized debt discount Debt Instrument, Unamortized Discount Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity Share-Based Payment Arrangement, Restricted Stock Unit, Activity [Table Text Block] Operating lease liabilities (Note 9) Operating Lease, Liability, Current Operating Lease, Liability, Current Interest Finance Lease, Interest Expense Deferred revenue (long-term), increase (decrease), net Contract With Customer Liability, Noncurrent, Period Increase (Decrease), Net Contract With Customer Liability, Noncurrent, Period Increase (Decrease), Net Common stock issued under Employee Stock Purchase Plan (in shares) Stock Issued During Period, Shares, Employee Stock Purchase Plans Kasamba, Inc. Kasamba, Inc. [Member] Kasamba, Inc. Amortization of purchased intangible assets Amortization of Intangible Assets Entity Shell Company Entity Shell Company Revision of Prior Period, Adjustment Revision of Prior Period, Adjustment [Member] Business Acquisition, Acquiree [Domain] Business Acquisition, Acquiree [Domain] Property, Plant and Equipment [Line Items] Property, Plant and Equipment [Line Items] Recently Adopted and Issued Accounting Pronouncements New Accounting Pronouncements, Policy [Policy Text Block] Restatement Determination Date Restatement Determination Date Australia AUSTRALIA Equity loss in joint venture Equity Gain (Loss) In Joint Venture Equity Gain (Loss) In Joint Venture Counterparty Name [Domain] Counterparty Name [Domain] Interest on assumed conversion of convertible notes, net of tax Dilutive Securities, Effect on Basic Earnings Per Share, Dilutive Convertible Securities Other liabilities Increase (Decrease) in Other Operating Liabilities Rule 10b5-1 Arrangement Adopted Rule 10b5-1 Arrangement Adopted [Flag] Schedule of Restructuring and Related Costs [Table] Schedule of Restructuring and Related Costs [Table] Cash, cash equivalents, and restricted cash - beginning of year Cash, cash equivalents, and restricted cash - end of period Total cash, cash equivalents, and restricted cash Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents Accumulated Amortization Finite-Lived Intangible Assets, Accumulated Amortization Stock Price or TSR Estimation Method Stock Price or TSR Estimation Method [Text Block] Operating lease cost Operating Lease, Cost Weighted average shares outstanding: Weighted Average Number of Shares Outstanding Reconciliation [Abstract] Common stock, issued (in shares) Common Stock, Shares, Issued Net Carrying Value Debt Instrument, Convertible, Carrying Amount of Equity Component Severance and other compensation associated costs Severance Costs Deferred revenue (Note 2) Deferred revenue (current), opening balance Deferred revenue (current), ending balance Contract with Customer, Liability, Current Security Exchange Name Security Exchange Name Total assets Assets, Fair Value Disclosure Long-term debt, net Long-Term Debt Prepaid software maintenance Prepaid Software Maintenance Expense, Current Prepaid Software Maintenance Expense, Current Gain on debt extinguishment Gain (Loss) On Repurchase Of Convertible Notes Gain (Loss) On Repurchase Of Convertible Notes Accumulated other comprehensive loss Accumulated Other Comprehensive Income (Loss), Net of Tax Stock Option Share-Based Payment Arrangement, Option [Member] Employer matching contribution, percent of match Defined Contribution Plan, Employer Matching Contribution, Percent of Match Description of Business and Basis of Presentation Business Description and Accounting Policies [Text Block] Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition Total costs, expenses and other Costs and Expenses Aggregate Fair Value Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value [Roll Forward] Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value [Roll Forward] Maximum Maximum [Member] Comprehensive income (loss) Comprehensive Income (Loss), Net of Tax, Attributable to Parent Schedule of Acquired Finite-Lived Intangible Asset by Major Class [Table] Schedule of Acquired Finite-Lived Intangible Asset by Major Class [Table] Schedule of Restructuring and Related Costs Restructuring and Related Costs [Table Text Block] Unrecognized compensation cost related to novested share-based compensation arrangements Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount Document Type Document Type Technology Technology [Member] Technology [Member] Beginning balance outstanding (in shares) Non-vested and outstanding at end of period (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Outstanding, Number Tabular List, Table Tabular List [Table Text Block] Accounting Standards Update [Domain] Accounting Standards Update [Domain] Issuance of common stock in connection with acquisitions (Note 9) Stock Issued During Period, Value, Acquisitions EMEA EMEA [Member] VAT receivable Value Added Tax Receivable Entity Address, Address Line One Entity Address, Address Line One Debt Instrument, Redemption Price, Discount Percentage, Basis Points Debt Instrument, Redemption Price, Discount Percentage, Basis Points Debt Instrument, Redemption Price, Discount Percentage, Basis Points Antidilutive Securities, Name [Domain] Antidilutive Securities, Name [Domain] Stockholders' Equity Share-Based Payment Arrangement [Text Block] Basis of Presentation Basis of Accounting, Policy [Policy Text Block] Weighted Average Exercise Price Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract] Business Acquisition [Axis] Business Acquisition [Axis] Revenue, remaining performance obligation, percentage Revenue, Remaining Performance Obligation, Percentage Accounts receivable, increase (decrease), net Accounts Receivable, Period Increase (Decrease), Net Accounts Receivable, Period Increase (Decrease), Net Accounts receivable, allowances including credit loss and sales reserve Accounts Receivable, Allowance for Credit Loss, Current Income Statement [Abstract] Income Statement [Abstract] Increase in valuation allowance recorded as an expense Valuation Allowance, Deferred Tax Asset, Increase, Gross Valuation Allowance, Deferred Tax Asset, Increase, Gross Common stock issued upon vesting of restricted stock units (in shares) Stock Issued During Period, Shares, New Issues Costs, expenses and other: Costs and Expenses [Abstract] Cancelled or expired (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period Title of 12(b) Security Title of 12(b) Security Restructuring Cost and Reserve [Line Items] Restructuring Cost and Reserve [Line Items] Insider Trading Policies and Procedures Adopted Insider Trading Policies and Procedures Adopted [Flag] Money market funds Cash and Cash Equivalents, Fair Value Disclosure Schedule of Restructuring Liability by Cost Type Schedule of Restructuring Reserve by Type of Cost [Table Text Block] Related Party, Type [Domain] Related Party, Type [Domain] Aggregate Erroneous Compensation Not Yet Determined Aggregate Erroneous Compensation Not Yet Determined [Text Block] Number of connections and conversations powered each month Number Of Connections And Conversations Powered Each Month Number Of Connections And Conversations Powered Each Month Finance lease, term of contract Lessee, Finance Lease, Term of Contract Beginning balance outstanding (in dollars per share) Non-vested and outstanding at end of period (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value Debt Instrument, Convertible, Threshold Principal Amount Debt Instrument, Convertible, Threshold Principal Amount Debt Instrument, Convertible, Threshold Principal Amount Other assets Other Assets, Current Income Tax Disclosure [Abstract] Income Tax Disclosure [Abstract] Debt Instrument, Discount, Gross Debt Instrument, Discount, Gross Debt Instrument, Discount, Gross Defined Contribution Plan Match Groups [Domain] Defined Contribution Plan Match Groups [Domain] [Domain] for Defined Contribution Plan Match Groups [Axis] Forgone Recovery due to Expense of Enforcement, Amount Forgone Recovery due to Expense of Enforcement, Amount Aggregate Intrinsic Value Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest [Abstract] Share-based Payment Arrangement [Abstract] Share-Based Payment Arrangement [Abstract] Entity Tax Identification Number Entity Tax Identification Number Match Step One Matching Tranche One [Member] Matching Tranche One [Member] Foreign exchange adjustment Goodwill, Foreign Currency Translation Gain (Loss) Equity Method Investments Equity Method Investments Contract acquisition costs noncurrent, increase (decrease), net Capitalized Contract Costs, Period Increase (Decrease), Net Capitalized Contract Costs, Period Increase (Decrease), Net Hosted Services - Business Hosted Services - Business [Member] Hosted Services - Business [Member] Total lease cost Lease, Cost Statistical Measurement [Axis] Statistical Measurement [Axis] Contractual interest expense Interest Expense, Debt, Excluding Amortization Customer relationships Customer Contracts [Member] Entity Interactive Data Current Entity Interactive Data Current Disaggregation of Revenue [Table] Disaggregation of Revenue [Table] Total Shareholder Return Amount Total Shareholder Return Amount Reconciliation of cash, cash equivalents, and restricted cash to condensed consolidated balance sheets Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents [Abstract] Entity Common Stock, Shares Outstanding Entity Common Stock, Shares Outstanding Adjustment To PEO Compensation, Footnote Adjustment To PEO Compensation, Footnote [Text Block] Divestiture Mergers, Acquisitions and Dispositions Disclosures [Text Block] Supplemental disclosure of non-cash investing and financing activities: Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract] Segment [Domain] Segments [Domain] CEO Inducement Award CEO Inducement Award [Member] CEO Inducement Award Share-based Compensation Arrangement by Share-based Payment Award [Line Items] Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items] Fair Value Hierarchy and NAV [Axis] Fair Value Hierarchy and NAV [Axis] Depreciation expense Depreciation, Nonproduction Accumulated deficit Retained Earnings (Accumulated Deficit) Measure: Measure [Axis] Commitments and Contingencies Disclosure [Abstract] Commitments and Contingencies Disclosure [Abstract] Name Outstanding Recovery, Individual Name Debt Instrument, Covenant, Minimum Required Cash Balance Debt Instrument, Covenant, Minimum Required Cash Balance Debt Instrument, Covenant, Minimum Required Cash Balance Principal Balance Debt Instrument, Face Amount Entity Incorporation, State or Country Code Entity Incorporation, State or Country Code Current assets: Assets, Current [Abstract] Leases [Abstract] Other Commitments [Line Items] Other Commitments [Line Items] Defined Contribution Plan Match Groups [Axis] Defined Contribution Plan Match Groups [Axis] Defined Contribution Plan Match Groups [Axis] Entity Address, State or Province Entity Address, State or Province Compensation Actually Paid vs. Total Shareholder Return Compensation Actually Paid vs. Total Shareholder Return [Text Block] Counterparty Name [Axis] Counterparty Name [Axis] Schedule of Carrying Values and Estimated Fair Values of Debt Instruments Schedule of Carrying Values and Estimated Fair Values of Debt Instruments [Table Text Block] Schedule of Revenues from External Customers and Long-Lived Assets [Table] Schedule of Revenues from External Customers and Long-Lived Assets [Table] OPERATING ACTIVITIES: Net Cash Provided by (Used in) Operating Activities [Abstract] Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items] Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items] Schedule of Related Party Transactions, by Related Party [Table] Schedule of Related Party Transactions, by Related Party [Table] Class of Warrant or Right [Domain] Class of Warrant or Right [Domain] 2025 Finite-Lived Intangible Asset, Expected Amortization, Year One Operating cash flows for operating leases Operating Lease, Payments Common stock, outstanding (in shares) Common Stock, Shares, Outstanding Debt Instrument, Interest Rate, Stated Percentage, Cash Debt Instrument, Interest Rate, Stated Percentage, Cash Debt Instrument, Interest Rate, Stated Percentage, Cash Convertible debt conversion price (in dollars per share) Debt Instrument, Convertible, Conversion Price Debt Instrument, Convertible, Conversion Ratio Debt Instrument, Convertible, Conversion Ratio Payments for previous acquisition Payments for Previous Acquisition Disposal Group Name [Domain] Disposal Group Name [Domain] PEO PEO [Member] Gain on debt extinguishment Dilutive Securities, Gain (Loss) on Extinguishment of Debt Dilutive Securities, Gain (Loss) on Extinguishment of Debt Plus: cash classified within current assets held for sale - beginning of year Assets Held-For-Sale, Cash, Current Assets Held-For-Sale, Cash, Current Gain on divestiture Gain (Loss) On Divestiture Gain (Loss) On Divestiture Convertible senior notes (Note 8) Convertible Notes Payable, Current Beginning balance (in shares) Ending balance (in shares) Shares, Outstanding Threshold percentage of stock price if converted Debt Instrument, Convertible, Threshold Percentage of Stock Price Trigger Debt instrument, increase (decrease), net Debt Instrument, Increase (Decrease), Net Schedule of Variable Interest Entities [Table] Schedule of Variable Interest Entities [Table] Common stock, par value (in dollars per share) Common Stock, Par or Stated Value Per Share Net cash used in investing activities Net Cash Provided by (Used in) Investing Activities Class of Stock [Domain] Class of Stock [Domain] Net income (loss) available to common stockholders, basic Net Income (Loss) Available to Common Stockholders, Basic Options Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding [Roll Forward] Debt Instrument [Axis] Debt Instrument [Axis] Germany GERMANY Outstanding Aggregate Erroneous Compensation Amount Outstanding Aggregate Erroneous Compensation Amount Debt Instrument, Redemption, Fundamental Change Debt Instrument, Redemption, Fundamental Change [Member] Debt Instrument, Redemption, Fundamental Change Credit Facility [Axis] Credit Facility [Axis] Total liabilities Liabilities Historical volatility (percent) Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Volatility Rate Total Shareholder Return Vs Peer Group Total Shareholder Return Vs Peer Group [Text Block] Accumulated Other Comprehensive Loss AOCI Attributable to Parent [Member] Aggregate Erroneous Compensation Amount Aggregate Erroneous Compensation Amount Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis] Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis] Measurement Frequency [Domain] Measurement Frequency [Domain] Property and Equipment Property, Plant and Equipment Disclosure [Text Block] All Executive Categories All Executive Categories [Member] Deferred revenue (long-term), opening balance Deferred revenue (long-term), ending balance Contract with Customer, Liability, Noncurrent Non-current: Liabilities, Noncurrent [Abstract] Non-Rule 10b5-1 Arrangement Adopted Non-Rule 10b5-1 Arrangement Adopted [Flag] Disposal Groups, Including Discontinued Operations [Table] Disposal Groups, Including Discontinued Operations [Table] Plan Name [Axis] Plan Name [Axis] Accrued Expenses and Other Current Liabilities Accounts Payable and Accrued Liabilities Disclosure [Text Block] Debt Disclosure [Abstract] Debt Disclosure [Abstract] Property, Plant and Equipment, Type [Domain] Long-Lived Tangible Asset [Domain] Number of reportable segments Number of Reportable Segments Property and equipment, net (Note 6) Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization And Assets Held For Sale Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization And Assets Held For Sale Net loss per share of common stock: Earnings Per Share [Abstract] Proceeds from issuance of senior notes Proceeds from Issuance of Senior Long-Term Debt Number of Shares Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward] Sales and marketing Selling and Marketing Expense ebot-7 ebot-7 [Member] ebot-7 Common stock, $0.001 par value - 200,000,000 shares authorized, 91,752,520 and 90,603,519 shares issued, 88,986,447 and 87,837,446 shares outstanding as of June 30, 2024 and December 31, 2023, respectively. Common Stock, Value, Issued Percentage of principal amount paid if repurchase due to fundamental change (percent) Debt Instrument, Redemption Price, Percentage General and administrative General and Administrative Expense Organization, Consolidation and Presentation of Financial Statements [Abstract] Trade names Trade Names [Member] Professional services and consulting and other vendor fees Accrued Professional Fees, Current Reduction of operating lease right-of-use assets Operating Lease, Right-of-Use Asset, Periodic Reduction Employee Stock Purchase Plan Employee Stock Purchase Plan [Member] Employee Stock Purchase Plan Shares subject to outstanding common stock options and employee stock purchase plan Shares subject to outstanding common stock options and employee stock purchase plan [Member] Shares subject to outstanding common stock options and employee stock purchase plan Legal Matters Legal Matters and Contingencies [Text Block] Awards Close in Time to MNPI Disclosures, Table Awards Close in Time to MNPI Disclosures [Table Text Block] Total current assets Assets, Current Principal payments for financing leases Financing cash flows for finance leases Finance Lease, Principal Payments Asset impairment charges Asset Impairment Charges Revenue from Contract with Customer [Abstract] Revenue from Contract with Customer [Abstract] Restricted cash Restricted Cash All Individuals All Individuals [Member] Supplemental disclosure of other cash flow information: Supplemental Cash Flow Information [Abstract] Accounting Standards Update [Axis] Accounting Standards Update [Axis] Litigation Case [Domain] Litigation Case [Domain] Noncash or Part Noncash Acquisition, Name [Domain] Noncash or Part Noncash Acquisition, Name [Domain] Other income, net Other Nonoperating Income (Expense) Entity Filer Category Entity Filer Category Schedule of Equity Method Investments [Line Items] Schedule of Equity Method Investments [Line Items] Convertible Senior Notes Convertible Senior Notes [Member] Convertible Senior Notes [Member] Restructuring Type [Axis] Restructuring Type [Axis] Non-PEO NEO Average Total Compensation Amount Non-PEO NEO Average Total Compensation Amount Statement [Table] Statement [Table] Current Fiscal Year End Date Current Fiscal Year End Date Disposal Group, Held-for-sale, Not Discontinued Operations Disposal Group, Held-for-Sale, Not Discontinued Operations [Member] Goodwill and Intangible Assets Goodwill and Intangible Assets Disclosure [Text Block] Income Tax Authority [Axis] Income Tax Authority [Axis] PEO Name PEO Name Beginning balance Ending balance Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Liability Value Accounting Standards Update 2020-06 Accounting Standards Update 2020-06 [Member] Preferred stock, authorized (in shares) Preferred Stock, Shares Authorized Contingent Liability Contingent Liability [Member] Contingent Liability Class of Warrant or Right, Post-Exercise Basis, Percentage Class of Warrant or Right, Beneficial Ownership Limitation, Percentage Class of Warrant or Right, Beneficial Ownership Limitation, Percentage Awarded (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value Schedule of Goodwill Schedule of Goodwill [Table Text Block] Pasaca Capital Inc. (“Pasaca”) Pasaca Capital Inc. (“Pasaca”) [Member] Pasaca Capital Inc. (“Pasaca”) Preferred stock, shares outstanding (in shares) Preferred Stock, Shares Outstanding Long-term purchase commitment, period Long-Term Purchase Commitment, Period Capped caps initial cap price (in dollars per share) Capped Calls, Initial Cap Price Capped Calls, Initial Cap Price Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Table Text Block] Liability Awards Liability Awards [Member] Liability Awards Net cash used in operating activities Net Cash Provided by (Used in) Operating Activities Aggregate intrinsic value, Options exercisable Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Intrinsic Value Schedule of Finite-Lived Intangible Assets, Future Amortization Expense Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block] Class of Stock [Axis] Class of Stock [Axis] Equity Method Investments Equity Method Investments and Joint Ventures Disclosure [Text Block] Erroneously Awarded Compensation Recovery Erroneously Awarded Compensation Recovery [Table] Other Other Accrued Liabilities, Current Dilutive effect of assumed conversion of debt (in shares) Incremental Common Shares Attributable to Dilutive Effect of Conversion of Debt Securities Debt Instrument, Redemption, Period Three Debt Instrument, Redemption, Period Three [Member] Depreciation Depreciation, Depletion and Amortization Other operating income (expense), net Other Operating Income (Expense), Net Debt instrument stated rate (percent) Debt Instrument, Interest Rate, Stated Percentage Award Timing, How MNPI Considered Award Timing, How MNPI Considered [Text Block] Statement of Financial Position [Abstract] Statement of Financial Position [Abstract] Gain (loss) on disposition of business Gain (Loss) on Disposition of Business Total stockholders’ equity Beginning balance Ending balance Equity, Attributable to Parent Payments on repurchase of 2024 convertible senior notes Payments for Repurchase of Convertible Preferred Stock Total long-lived assets Long-Lived Assets Impairment of goodwill Impairment of goodwill Goodwill, Impairment Loss Valuation allowance Deferred Tax Assets, Valuation Allowance Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table] Schedule of Share-Based Compensation Arrangements by Share-Based Payment Award [Table] Fair Value Measurement Inputs and Valuation Techniques Fair Value Measurement Inputs and Valuation Techniques [Table Text Block] Recognition of deferred revenue Contract with Customer, Liability, Revenue Recognized Finite-Lived Intangible Assets, Major Class Name [Domain] Finite-Lived Intangible Assets, Major Class Name [Domain] Foreign currency translation adjustment Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax Expected life (in years) Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Term Revision of Prior Period [Domain] Revision of Prior Period [Domain] Income (loss) before provision for (benefit from) income taxes Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest Tenfold Tenfold [Member] Tenfold Class of Warrant or Right, Settlement Amount, Annualized Interest Rate Class of Warrant or Right, Settlement Amount, Annualized Interest Rate Class of Warrant or Right, Settlement Amount, Annualized Interest Rate Sales commissions Accrued Sales Commission, Current Variable Interest Entities Variable Interest Entity Disclosure [Text Block] Disposal group, including discontinued operation, ownership percentage in disposed asset Disposal Group, Including Discontinued Operation, Ownership Percentage in Disposed Asset Disposal Group, Including Discontinued Operation, Ownership Percentage in Disposed Asset Purchases of intangible assets Payments to Acquire Intangible Assets Restructuring Restructuring and Related Activities Disclosure [Text Block] Property Plant And Equipment By Type [Axis] Long-Lived Tangible Asset [Axis] Preferred stock, issued (in shares) Preferred Stock, Shares Issued Level 2 Fair Value, Inputs, Level 2 [Member] Issuance of warrants Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Issuance Of Warrants Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Issuance Of Warrants Entity Emerging Growth Company Entity Emerging Growth Company Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table] Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table] Schedule of Long-Lived Assets by Geographic Region Long-Lived Assets by Geographic Areas [Table Text Block] Unamortized issuance costs Unamortized issuance costs Debt Issuance Costs, Net Intangible assets, net (Note 5) Net Carrying Amount Total Intangible Assets, Net (Excluding Goodwill) Debt Conversion Terms One Debt Conversion Terms One [Member] Debt Conversion Terms One Disposal Group Classification [Domain] Disposal Group Classification [Domain] Debt Instrument, Interest Rate, Effective Percentage Debt Instrument, Interest Rate, Effective Percentage Increase (Decrease) in Stockholders' Equity [Roll Forward] Increase (Decrease) in Stockholders' Equity [Roll Forward] Named Executive Officers, Footnote Named Executive Officers, Footnote [Text Block] 2024 Notes Convertible Senior Notes Due 2024 [Member] Convertible Senior Notes Due 2024 Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] Document Fiscal Period Focus Document Fiscal Period Focus Threshold trading days in consideration of note conversion Debt Instrument, Convertible, Threshold Trading Days Pay vs Performance Disclosure, Table Pay vs Performance [Table Text Block] Debt Instrument, Convertible, Trading Day Observation Period Debt Instrument, Convertible, Trading Day Observation Period Debt Instrument, Convertible, Trading Day Observation Period Finance lease right-of-use assets Furniture Equipment And Building Improvements [Member] Furniture, Equipment and Building Improvements [Member] Antidilutive Securities [Axis] Antidilutive Securities [Axis] Awarded (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Granted Title Trading Arrangement, Individual Title Claire Holdings, Inc. Claire Holdings, Inc. [Member] Claire Holdings, Inc. Beginning balance (in dollars per share) Ending balance (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Exercise Price Stock-based compensation expense Share-Based Payment Arrangement, Noncash Expense WildHealth WildHealth [Member] WildHealth Prepaid server maintenance Prepaid Server Maintenance Expense, Current Prepaid Server Maintenance Expense, Current Schedule of Revenue by Geographic Region Revenue from External Customers by Geographic Areas [Table Text Block] Debt instrument, repurchase amount Debt Instrument, Repurchase Amount Internal-use software development costs Computer Equipment And Software [Member] Computer Equipment And Software [Member] Common Stock Common Stock [Member] Foreign Tax Authority Foreign Tax Authority [Member] Individual: Individual [Axis] Finance lease right-of-use assets Finance Lease, Right-of-Use Asset, before Accumulated Amortization City Area Code City Area Code Entity Address, Postal Zip Code Entity Address, Postal Zip Code Product and Service [Axis] Product and Service [Axis] Net Income (Loss) Per Share Earnings Per Share [Text Block] Income Statement Location [Domain] Income Statement Location [Domain] Netherlands NETHERLANDS Capped calls Capped Calls [Member] Capped Calls [Member] Business Business [Member] Business [Member]. Gain on divestiture Gain On Divestiture Gain On Divestiture Ownership percentage Equity Method Investment, Ownership Percentage Schedule of Changes in Fair Value of Level 3 Liabilities Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Table Text Block] Document Fiscal Year Focus Document Fiscal Year Focus Geographical [Domain] Geographical [Domain] Deferred Compensation Arrangement with Individual, Common Stock Reserved for Future Issuance Deferred Compensation Arrangement with Individual, Common Stock Reserved for Future Issuance Minimum Minimum [Member] Debt Instrument, Convertible Terms Of Conversion [Domain] Debt Instrument, Convertible Terms Of Conversion [Domain] Debt Instrument, Convertible Terms Of Conversion [Domain] Expected to vest (in dollars per share) Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Expected To Vest, Weighted Average Grant Date Fair Value Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Expected To Vest, Weighted Average Grant Date Fair Value Supplemental balance sheet information related to leases Assets and Liabilities Lessee [Table Text Block] Assets and Liabilities Lessee Summary of Stock Option Activity and Weighted Average Exercise Prices Share-Based Payment Arrangement, Option, Activity [Table Text Block] Summary of Intangible Assets Schedule of Acquired Finite-Lived Intangible Assets by Major Class [Table Text Block] Exercise Price Award Exercise Price Finite Lived Intangible Assets By Major Class [Axis] Finite-Lived Intangible Assets by Major Class [Axis] Other comprehensive loss Other Comprehensive Income (Loss), Net of Tax Disposal Group Classification [Axis] Disposal Group Classification [Axis] Statement of Cash Flows [Abstract] Statement of Cash Flows [Abstract] Expected to vest (in shares) Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Expected To Vest Share-Based Compensation Arrangement By Share-Based Payment Award, Non-Option Equity Instruments, Expected To Vest Non-income tax Accrual for Taxes Other than Income Taxes, Current ASSETS Assets [Abstract] Award Timing MNPI Disclosure Award Timing MNPI Disclosure [Text Block] VoiceBase, Inc. VoiceBase, Inc. [Member] VoiceBase, Inc. Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items] Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items] Goodwill and Intangible Assets Disclosure [Abstract] Goodwill and Intangible Assets Disclosure [Abstract] Total liabilities Liabilities, Fair Value Disclosure Operating lease liabilities Increase (Decrease) in Operating Lease Liability Deferred revenue (current), increase (decrease), net Contract With Customer Liability, Current, Period Increase (Decrease), Net Contract With Customer Liability, Current, Period Increase (Decrease), Net Debt issuance costs attributable to liability Debt Issuance Costs, Gross Cash paid for income taxes, net Income Taxes Paid, Net Net cash used in financing activities Net Cash Provided by (Used in) Financing Activities Deferred tax assets Deferred Income Tax Assets, Net Lessee, Lease, Description [Line Items] Lessee, Lease, Description [Line Items] Commitments and Contingencies Commitments and Contingencies Disclosure [Text Block] Debt Instrument, Redemption Price, Accrued And Unpaid Interest, Percentage Debt Instrument, Redemption Price, Accrued And Unpaid Interest, Percentage Debt Instrument, Redemption Price, Accrued And Unpaid Interest, Percentage Accumulated Deficit Retained Earnings [Member] Fair Value Earnout Fair Value Earnout [Member] Fair Value Earnout Adjustment to Non-PEO NEO Compensation Footnote Adjustment to Non-PEO NEO Compensation Footnote [Text Block] Total liabilities and stockholders’ equity Liabilities and Equity Other assets Other Assets, Noncurrent Peer Group Total Shareholder Return Amount Peer Group Total Shareholder Return Amount Risk-free interest rate (percent) Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate Basic (in dollars per share) Earnings Per Share, Basic Operating lease right-of-use assets (Note 9) Operating right of use assets Operating Lease, Right-of-Use Asset Class of Warrant or Right, Post-Exercise Basis, Maximum Percentage Class of Warrant or Right, Beneficial Ownership Limitation, Maximum Percentage Class of Warrant or Right, Beneficial Ownership Limitation, Maximum Percentage Schedule of Long-term Debt Instruments [Table] Schedule of Long-Term Debt Instruments [Table] Common stock issued under Employee Stock Purchase Plan (ESPP) Stock Issued During Period, Value, Employee Stock Purchase Plan Accounting Policies [Abstract] Accounting Policies [Abstract] Equity Valuation Assumption Difference, Footnote Equity Valuation Assumption Difference, Footnote [Text Block] Erroneous Compensation Analysis Erroneous Compensation Analysis [Text Block] Warrants and Rights Outstanding, Term Warrants and Rights Outstanding, Term Class of Warrant or Right, Number of Securities Called by Warrants or Rights Class of Warrant or Right, Number of Securities Called by Warrants or Rights Net (loss) income available to stockholders for diluted net income per share Net Income (Loss) Available to Common Stockholders, Diluted Arrangement Duration Trading Arrangement Duration Schedule of Carrying Amount of Liability Component of Convertible Debt Convertible Debt [Table Text Block] Entity Address, City or Town Entity Address, City or Town Award Timing MNPI Considered Award Timing MNPI Considered [Flag] Related Party Related Party [Member] Weighted average remaining contract term, Options vested and expected to vest Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Remaining Contractual Term Principles of Consolidation Consolidation, Policy [Policy Text Block] Restructuring costs Restructuring expense Restructuring Charges Document Transition Report Document Transition Report Award Timing Predetermined Award Timing Predetermined [Flag] Fair Value Convertible Debt, Fair Value Disclosures Termination Date Trading Arrangement Termination Date Accounts payable Increase (Decrease) in Accounts Payable Common stock, authorized (in shares) Common Stock, Shares Authorized Total Americas Americas [Member] Document Information [Table] Document Information [Table] Less: short-term debt, net Short-Term Debt Vested (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Exercised Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Property, Plant and Equipment [Abstract] Property, Plant and Equipment [Abstract] Maximum length of time, restricted cash held in escrow Maximum Length Of Time, Restricted Cash Held In Escrow Maximum Length Of Time, Restricted Cash Held In Escrow Increase in valuation recorded Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount Total net carrying value Total net carrying value Long-Term Debt, Gross Hosted Services - Consumer Hosted Services - Consumer [Member] Hosted Services - Consumer [Member] Adjustments to reconcile net income (loss) to net cash used in operating activities: Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract] Liability Class [Axis] Liability Class [Axis] Related Party Transactions [Abstract] All Trading Arrangements All Trading Arrangements [Member] Receivables Billing Status [Domain] Receivables Billing Status [Domain] Amortization of purchased intangible assets and finance leases Amortization Of Intangible Assets And Finance Leases Amortization Of Intangible Assets And Finance Leases Less: accumulated depreciation Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, Accumulated Depreciation and Amortization All Adjustments to Compensation All Adjustments to Compensation [Member] Restructuring Reserve [Roll Forward] Restructuring Reserve [Roll Forward] Award Timing Disclosures [Line Items] Compensation Amount Outstanding Recovery Compensation Amount Threshold for five day period, product of sale price of common stock and conversion rate of notes Debt Instrument, Convertible, Five Day Period, Threshold Of Product Of Sale Price Of Stock And Conversion Rate Debt Instrument, Convertible, Five Day Period, Threshold Of Product Of Sale Price Of Stock And Conversion Rate Allowance for credit losses Additions charged to costs and expenses Accounts Receivable, Credit Loss Expense (Reversal) Additional paid-in capital Additional Paid in Capital Conversion option of the Notes Convertible Debt Securities [Member] Number of shares of common stock covered by called caps (shares) Number Of Shares Of Common Stock Covered By Capped Calls Number Of Shares Of Common Stock Covered By Capped Calls Forfeited (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value Deferred income taxes Deferred Income Tax Expense (Benefit) Document Information [Line Items] Document Information [Line Items] Interest Rate Component [Axis] Interest Rate Component [Axis] Interest Rate Component Statement of Comprehensive Income [Abstract] Statement of Comprehensive Income [Abstract] Convertible Debt Convertible Debt [Member] Cancelled or expired (in dollars per share) Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Forfeitures in Period, Weighted Average Exercise Price Prepaid expenses and other current assets (Note 1) Prepaid expenses and other current assets (Note 1) Prepaid Expense and Other Assets, Current 2027 Finite-Lived Intangible Asset, Expected Amortization, Year Three Schedule of Interest Expense Incurred Schedule of Interest Expense Incurred [Table Text Block] Schedule of Interest Expense Incurred Debt Instrument, Threshold Before Maturity Debt Instrument, Redemption, Number Of Days Before Maturity Debt Instrument, Redemption, Number Of Days Before Maturity Debt Instrument, Redemption, Period [Domain] Debt Instrument, Redemption, Period [Domain] Employer matching contribution percent of eligible compensation Defined Contribution Plan, Employer Matching Contribution, Percent of Employees' Gross Pay Insider Trading Arrangements [Line Items] Beginning balance Ending balance Accounts for doubtful accounts Accounts Receivable, Allowance for Credit Loss Reduction to additional paid-in-capital related to called caps Adjustments to Additional Paid in Capital, Capped Call Option, Issuance Costs Amount of decrease in additional paid in capital (APIC) resulting from direct costs associated with issuing capped call options. Includes, but is not limited to, legal and accounting fees and direct costs associated with issuance. Related Party, Type [Axis] Related Party, Type [Axis] Aggregate intrinsic value, Options outstanding Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Intrinsic Value Debt Instrument, Redemption, Period One Debt Instrument, Redemption, Period One [Member] Contract acquisition costs Increase (Decrease) In Capitalized Contract Cost Increase (Decrease) In Capitalized Contract Costs Entity Registrant Name Entity Registrant Name Material Terms of Trading Arrangement Material Terms of Trading Arrangement [Text Block] Award Timing Method Award Timing Method [Text Block] Dilutive effect of outstanding common stock options and employee stock purchase plan and restricted stock units (in shares) Incremental Common Shares Attributable to Dilutive Effect of Share-Based Payment Arrangements Other assets Increase (Decrease) in Other Operating Assets 2026 Finite-Lived Intangible Asset, Expected Amortization, Year Two Warrants liability Warrants and Rights Outstanding Issuance of common stock in connection with acquisitions (in shares) Stock Issued During Period, Shares, Acquisitions Adjustment to Compensation, Amount Adjustment to Compensation Amount Cost of revenue Cost of Sales [Member] Change in fair value of contingent consideration Business Combination, Contingent Consideration Arrangements, Change in Amount of Contingent Consideration, Liability Severance and other compensation associated costs Employee Severance [Member] Aggregate fair value, Non-vested and outstanding Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value, Nonvested And Outstanding Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Aggregate Intrinsic Value, Nonvested And Outstanding Cash payments Payments for Restructuring Document Period End Date Document Period End Date Compensation Actually Paid vs. Net Income Compensation Actually Paid vs. Net Income [Text Block] Adoption Date Trading Arrangement Adoption Date Peer Group Issuers, Footnote Peer Group Issuers, Footnote [Text Block] Debt Instrument, Redemption Price, Remaining Future Interest Payments, Percentage Debt Instrument, Redemption Price, Remaining Future Interest Payments, Percentage Debt Instrument, Redemption Price, Remaining Future Interest Payments, Percentage Disposal Group Name [Axis] Disposal Group Name [Axis] Schedule of Financial Assets and Liabilities Measured at Fair Value Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block] Options exercisable at end of period (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Exercise Price Increase (decrease) of restricted investments Increase (Decrease) of Restricted Investments Finance lease liabilities Finance Lease, Liability, Noncurrent Finance leases, weighted average discount rate (percent) Finance Lease, Weighted Average Discount Rate, Percent Schedule of Allowance for Uncollectible Accounts Accounts Receivable, Allowance for Credit Loss [Table Text Block] Treasury Stock, Common Treasury Stock, Common [Member] Entity Central Index Key Entity Central Index Key Liabilities Liabilities, Fair Value Disclosure [Abstract] Segment Reporting Information [Line Items] Segment Reporting Information [Line Items] Class of Warrant or Right [Axis] Class of Warrant or Right [Axis] Stock-based compensation expense Share-Based Payment Arrangement, Expense Non-Rule 10b5-1 Arrangement Terminated Non-Rule 10b5-1 Arrangement Terminated [Flag] Gross Carrying Amount Finite-Lived Intangible Assets, Gross Provision for (benefit from) income taxes Income Tax Expense (Benefit) Earn-outs (in shares) Incremental Common Shares Attributable to Dilutive Effect of Contingently Issuable Shares Deductions/write-offs Accounts Receivable, Allowance for Credit Loss, Writeoff Income Tax Authority [Domain] Income Tax Authority [Domain] Finance right of use assets Finance Lease, Right-of-Use Asset, after Accumulated Amortization Payroll and other employee-related costs Employee-related Liabilities, Current Fair Value Measurements Fair Value Disclosures [Text Block] Number of operating segments Number of Operating Segments Name Trading Arrangement, Individual Name Schedule of Disaggregation of Revenue Disaggregation of Revenue [Table Text Block] Contract acquisition costs, net Contract acquisition costs noncurrent, opening balance Contract acquisition costs noncurrent, ending balance Capitalized Contract Cost, Net, Noncurrent Amortization of purchased intangibles Cost, Amortization Common stock issued upon vesting of restricted stock units Stock Issued During Period, Value, New Issues Operating leases, weighted average remaining lease term (in years) Operating Lease, Weighted Average Remaining Lease Term Revenue Revenue from related parties Revenue from Contract with Customer, Excluding Assessed Tax Compensation Actually Paid vs. Company Selected Measure Compensation Actually Paid vs. Company Selected Measure [Text Block] Long-term Debt, Type [Axis] Long-Term Debt, Type [Axis] Amendment Flag Amendment Flag Investor Investor [Member] Cash and cash equivalents Cash and Cash Equivalents, at Carrying Value Operating leases, weighted average discount rate (percent) Operating Lease, Weighted Average Discount Rate, Percent Cash paid for interest Interest Paid, Excluding Capitalized Interest, Operating Activities Equity method investment, contribution, term Equity Method Investment, Contribution, Term Equity Method Investment, Contribution, Term Assets Assets, Fair Value Disclosure [Abstract] Credit Facility [Domain] Credit Facility [Domain] Prepaid expenses and other current assets Increase Decrease In Prepaid Expense And Other Current Assets Increase (Decrease) In Prepaid Expense And Other Current Assets Capped caps initial strike price (in dollars per share) Capped Calls, Initial Option Strike Price Capped Calls, Initial Option Strike Price Useful life Property, Plant and Equipment, Useful Life 2026 Notes Convertible Senior Notes Due 2026 [Member] convertible senior notes due 2026 Compensation Actually Paid vs. Other Measure Compensation Actually Paid vs. Other Measure [Text Block] Punitive damages Loss Contingency, Damages Sought, Value Class of Warrant or Right, Available Cash Class of Warrant or Right, Available Cash Class of Warrant or Right, Available Cash Finance leases, weighted average remaining lease term (in years) Finance Lease, Weighted Average Remaining Lease Term Sales and marketing Selling and Marketing Expense [Member] Diluted (in shares) Weighted-average shares used to compute diluted net income per share (in shares) Weighted Average Number of Shares Outstanding, Diluted Computer equipment and software Software Development [Member] Rights to Purchase Series A Junior Participating Preferred Stock Rights [Member] Forgone Recovery, Explanation of Impracticability Forgone Recovery, Explanation of Impracticability [Text Block] Debt Instrument, Covenant, Maximum Debt Junior In Lien Property Debt Instrument, Covenant, Maximum Amount, Junior In Lien Priority Debt Instrument, Covenant, Maximum Amount, Junior In Lien Priority Interest (expense) income, net Interest Income (Expense), Nonoperating, Net Revenue Recognition Revenue from Contract with Customer [Text Block] Purchases of property and equipment, including capitalized software Payments to Acquire Property, Plant, and Equipment Company Selected Measure Amount Company Selected Measure Amount Debt Instrument, Redemption, First Lien Convertible Notes Debt Instrument, Redemption, First Lien Convertible Notes [Member] Debt Instrument, Redemption, First Lien Convertible Notes Additional Paid-in Capital Additional Paid-in Capital [Member] Cash-Settled Warrants Cash-Settled Warrants [Member] Cash-Settled Warrants Total assets Assets Name Awards Close in Time to MNPI Disclosures, Individual Name Loss Contingencies [Line Items] Loss Contingencies [Line Items] Revision of Prior Period [Axis] Revision of Prior Period [Axis] Cover [Abstract] Cover [Abstract] Stock-based compensation APIC, Share-Based Payment Arrangement, Increase for Cost Recognition Prepaid - other Other Prepaid Expense, Current Amortization of debt issuance costs and debt discount Amortization of Debt Issuance Costs Remaining amortization period for debt discount and debt issuance costs Debt Instrument, Convertible, Remaining Discount Amortization Period United States UNITED STATES Recurring Fair Value, Recurring [Member] 2029 Notes Convertible Senior Notes Due 2029 [Member] Convertible Senior Notes Due 2029 Restructuring and Related Activities [Abstract] Restructuring and Related Activities [Abstract] Fair Value Measurement Inputs and Valuation Techniques [Line Items] Fair Value Measurement Inputs and Valuation Techniques [Line Items] Operating cash flows for finance leases Finance Lease, Interest Payment on Liability Effective interest rate (percent) Debt Instrument, Interest Rate During Period Other liabilities Other Liabilities, Noncurrent Vested (in dollars per share) Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Vested in Period, Weighted Average Grant Date Fair Value Non-NEOs Non-NEOs [Member] Supplemental cash flow information related to leases Schedule of Cash Flow, Supplemental Disclosures [Table Text Block] Remaining performance obligation Revenue, Remaining Performance Obligation, Amount Exchange and Purchase Agreement Exchange and Purchase Agreement [Member] Exchange and Purchase Agreement Income Tax Contingency [Line Items] Income Tax Contingency [Line Items] Debt Instrument, Interest Rate, Stated Percentage, Paid In Kind Debt Instrument, Interest Rate, Stated Percentage, Paid In Kind Debt Instrument, Interest Rate, Stated Percentage, Paid In Kind Amortization of right of use assets Finance Lease, Right-of-Use Asset, Amortization Segment Information Segment Reporting Disclosure [Text Block] Net decrease in cash, cash equivalents, and restricted cash Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect FINANCING ACTIVITIES: Net Cash Provided by (Used in) Financing Activities [Abstract] Amortization of acquisition costs Amortization of Acquisition Costs Non-PEO NEO Non-PEO NEO [Member] Equity Component [Domain] Equity Component [Domain] Finance lease liability Finance Lease, Liability, Current Adjustment to Compensation: Adjustment to Compensation [Axis] Non-GAAP Measure Description Non-GAAP Measure Description [Text Block] Debt Instrument [Line Items] Debt Instrument [Line Items] Billing Status, Type [Axis] Billing Status, Type [Axis] Basic (in shares) Weighted-average shares used to compute basic net income per share (in shares) Weighted Average Number of Shares Outstanding, Basic Entity Current Reporting Status Entity Current Reporting Status Unamortized Debt Issuance Costs Unamortized Debt Issuance Expense (Loss) income from operations Operating Income (Loss) Debt Instrument, Redemption, Period Two Debt Instrument, Redemption, Period Two [Member] Variable interests, number of professional corporations Variable Interests, Number Of Professional Corporations Variable Interests, Number Of Professional Corporations Class of Warrant Or Right, Additional Amount Authorized For Purchase Class of Warrant Or Right, Additional Amount Authorized For Purchase Class of Warrant Or Right, Additional Amount Authorized For Purchase Cost of revenue Cost of Revenue Brown v. Layfield Brown v. Layfield [Member] Brown v. Layfield Debt Instrument, Redemption Price, Percentage of Principal Amount Redeemed Debt Instrument, Redemption Price, Percentage of Principal Amount Redeemed Estimated Amortization Expense Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract] Pay vs Performance Disclosure Pay vs Performance Disclosure [Table] Segments [Axis] Segments [Axis] Statement [Line Items] Statement [Line Items] Options vested and expected to vest (in shares) Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Number Weighted Average Remaining Contractual Term Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Additional Disclosures [Abstract] Forgone Recovery due to Disqualification of Tax Benefits, Amount Forgone Recovery due to Disqualification of Tax Benefits, Amount Awards Close in Time to MNPI Disclosures Awards Close in Time to MNPI Disclosures [Table] Type of Restructuring [Domain] Type of Restructuring [Domain] IT contract termination (reversals) costs Other Restructuring Costs Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue [Table Text Block] Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue