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  <xs:element id="lpsn_SupplementalBalanceSheetInformationRelatedToLeasesTableTextBlock" abstract="false" name="SupplementalBalanceSheetInformationRelatedToLeasesTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:textBlockItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueExpectedToVest" abstract="false" name="SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueExpectedToVest" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_CappedCallsInitialCapPrice" abstract="false" name="CappedCallsInitialCapPrice" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types1:perShareItemType"/>
  <xs:element id="lpsn_CapitalizedContractCostsPeriodIncreaseDecreaseNet" abstract="false" name="CapitalizedContractCostsPeriodIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_PasacaCapitalIncPasacaMember" abstract="true" name="PasacaCapitalIncPasacaMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_NoncashOrPartNoncashAcquisitionContingentLiability" abstract="false" name="NoncashOrPartNoncashAcquisitionContingentLiability" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_AccountsReceivablePeriodIncreaseDecreaseNet" abstract="false" name="AccountsReceivablePeriodIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_StockIssuedDuringPeriodValueBonusPaymentSettledInShares" abstract="false" name="StockIssuedDuringPeriodValueBonusPaymentSettledInShares" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_GoodwillReclassifiedToAssetsHeldForSale" abstract="false" name="GoodwillReclassifiedToAssetsHeldForSale" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_EffectiveIncomeTaxRateReconciliationNondeductibleExpenseSection162" abstract="false" name="EffectiveIncomeTaxRateReconciliationNondeductibleExpenseSection162" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:percentItemType"/>
  <xs:element id="lpsn_EquityMethodInvestmentContributionTerm" abstract="false" name="EquityMethodInvestmentContributionTerm" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_BusinessAcquisitionPaymentOfEquityInstrumentConsiderationRate" abstract="false" name="BusinessAcquisitionPaymentOfEquityInstrumentConsiderationRate" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="lpsn_WildHealthMember" abstract="true" name="WildHealthMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_GainLossOnDivestiture" abstract="false" name="GainLossOnDivestiture" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_MovementInContractAcquisitionCostsRollForward" abstract="true" name="MovementInContractAcquisitionCostsRollForward" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueNonvested" abstract="false" name="SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueNonvested" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_FurnitureEquipmentAndBuildingImprovementsMember" abstract="true" name="FurnitureEquipmentAndBuildingImprovementsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DebtInstrumentConvertibleBusinessPeriod" abstract="false" name="DebtInstrumentConvertibleBusinessPeriod" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_DefinedContributionPlanMatchGroupsAxis" abstract="true" name="DefinedContributionPlanMatchGroupsAxis" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:dimensionItem" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_BusinessCombinationEarnOutPaymentsSettled" abstract="false" name="BusinessCombinationEarnOutPaymentsSettled" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_IncreaseDecreaseInPrepaidExpenseAndOtherCurrentAssets" abstract="false" name="IncreaseDecreaseInPrepaidExpenseAndOtherCurrentAssets" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsExpectedToVestNumber" abstract="false" name="SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsExpectedToVestNumber" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesDue2024And2026Member" abstract="true" name="ConvertibleSeniorNotesDue2024And2026Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_AdjustmentsToAdditionalPaidInCapitalDivestiture" abstract="false" name="AdjustmentsToAdditionalPaidInCapitalDivestiture" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ContractWithCustomerLiabilityNonCurrentIncreaseDecreaseNet" abstract="false" name="ContractWithCustomerLiabilityNonCurrentIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DeferredProceedsFromDivestitureOfBusiness" abstract="false" name="DeferredProceedsFromDivestitureOfBusiness" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ContingentCompensationMember" abstract="true" name="ContingentCompensationMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_VoiceBaseIncMember" abstract="true" name="VoiceBaseIncMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_MovementInAccountsReceivableRollForward" abstract="true" name="MovementInAccountsReceivableRollForward" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_NetOperatingLossExpirationPeriodsAxis" abstract="true" name="NetOperatingLossExpirationPeriodsAxis" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:dimensionItem" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_LesseeOperatingLeasesAbstract" abstract="true" name="LesseeOperatingLeasesAbstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_MatchingTrancheOneMember" abstract="true" name="MatchingTrancheOneMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DeferredTaxAssetsOriginalIssueDiscount" abstract="false" name="DeferredTaxAssetsOriginalIssueDiscount" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_NetOperatingLossExpirationPeriodsDomain" abstract="true" name="NetOperatingLossExpirationPeriodsDomain" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_TechnologyMember" abstract="true" name="TechnologyMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_GainLossOnRepurchaseOfConvertibleNotes" abstract="false" name="GainLossOnRepurchaseOfConvertibleNotes" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_NOLExpirationPeriodTrancheThreeMember" abstract="true" name="NOLExpirationPeriodTrancheThreeMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ValuationAllowanceDeferredTaxAssetDecreaseGross" abstract="false" name="ValuationAllowanceDeferredTaxAssetDecreaseGross" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_AdjustmentstoAdditionalPaidinCapitalCappedCallOptionIssuanceCosts" abstract="false" name="AdjustmentstoAdditionalPaidinCapitalCappedCallOptionIssuanceCosts" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_EarnOutsTreatedAsContingentCompensation" abstract="false" name="EarnOutsTreatedAsContingentCompensation" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DebtInstrumentConvertibleThresholdBusinessDays" abstract="false" name="DebtInstrumentConvertibleThresholdBusinessDays" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:integerItemType"/>
  <xs:element id="lpsn_NOLExpirationPeriodTrancheOneMember" abstract="true" name="NOLExpirationPeriodTrancheOneMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DeferredTaxAssetsLeaseLiabilities" abstract="false" name="DeferredTaxAssetsLeaseLiabilities" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_IncreaseDecreaseInDebtDueToNewAccountingPronouncement" abstract="false" name="IncreaseDecreaseInDebtDueToNewAccountingPronouncement" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesDue2026Member" abstract="true" name="ConvertibleSeniorNotesDue2026Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ContingentEarnOutMember" abstract="true" name="ContingentEarnOutMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_NumberOfConnectionsAndConversationsPoweredEachMonth" abstract="false" name="NumberOfConnectionsAndConversationsPoweredEachMonth" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:integerItemType"/>
  <xs:element id="lpsn_DeferredTaxLiabilitiesBasisInSubsidiaryStock" abstract="false" name="DeferredTaxLiabilitiesBasisInSubsidiaryStock" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_JapanAndFranceMember" abstract="true" name="JapanAndFranceMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ScheduleOfInterestExpenseIncurredTableTextBlock" abstract="false" name="ScheduleOfInterestExpenseIncurredTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:textBlockItemType"/>
  <xs:element id="lpsn_A2019EmployeeStockPurchasePlanMember" abstract="true" name="A2019EmployeeStockPurchasePlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_TaxBenefitsPreservationPlanMember" abstract="true" name="TaxBenefitsPreservationPlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_FellowshipContentMember" abstract="true" name="FellowshipContentMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DebtInstrumentConvertibleMeasurementPeriod" abstract="false" name="DebtInstrumentConvertibleMeasurementPeriod" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_CappedCallsMember" abstract="true" name="CappedCallsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_EquityGainLossInJointVenture" abstract="false" name="EquityGainLossInJointVenture" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_AmortizationofIntangibleAssetsNonproduction" abstract="false" name="AmortizationofIntangibleAssetsNonproduction" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ContingentConsiderationMember" abstract="true" name="ContingentConsiderationMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_UnrecognizedTaxBenefitsDecreaseResultingFromHeldForSaleLiabilities" abstract="false" name="UnrecognizedTaxBenefitsDecreaseResultingFromHeldForSaleLiabilities" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_A2019StockIncentivePlanMember" abstract="true" name="A2019StockIncentivePlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_ContractWithCustomerLiabilityRollForward" abstract="true" name="ContractWithCustomerLiabilityRollForward" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_ClassOfWarrantOrRightNumberOfRightsPerOutstandingShareOfCommonStock" abstract="false" name="ClassOfWarrantOrRightNumberOfRightsPerOutstandingShareOfCommonStock" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesinPeriodFairValue" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesinPeriodFairValue" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_PrepaidServerMaintenanceExpenseCurrent" abstract="false" name="PrepaidServerMaintenanceExpenseCurrent" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ClassOfWarrantOrRightPricePerOneOneThousandthOfAPreferredShare" abstract="false" name="ClassOfWarrantOrRightPricePerOneOneThousandthOfAPreferredShare" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:perShareItemType"/>
  <xs:element id="lpsn_AmortizationOfIntangibleAssetsAndFinanceLeases" abstract="false" name="AmortizationOfIntangibleAssetsAndFinanceLeases" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesDue2024Member" abstract="true" name="ConvertibleSeniorNotesDue2024Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_UnitedKingdomGermanyJapanFranceItalySpainCanadaSingaporeMember" abstract="true" name="UnitedKingdomGermanyJapanFranceItalySpainCanadaSingaporeMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DeferredTaxLiabilitiesContingentEarnOutAdjustments" abstract="false" name="DeferredTaxLiabilitiesContingentEarnOutAdjustments" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_CappedCallsInitialOptionStrikePrice" abstract="false" name="CappedCallsInitialOptionStrikePrice" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types1:perShareItemType"/>
  <xs:element id="lpsn_OperatingLossCarryforwardsGeneratedInTaxableYearsEndingOnOrBeforeDecember312017" abstract="false" name="OperatingLossCarryforwardsGeneratedInTaxableYearsEndingOnOrBeforeDecember312017" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ProfessionalServicesMember" abstract="true" name="ProfessionalServicesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_YearEndingDecember31Abstract" abstract="true" name="YearEndingDecember31Abstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_DefinedContributionPlanMatchGroupsDomain" abstract="true" name="DefinedContributionPlanMatchGroupsDomain" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DevelopedTechnologyMember" abstract="true" name="DevelopedTechnologyMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ContractWithCustomerLiabilityCurrentIncreaseDecreaseNet" abstract="false" name="ContractWithCustomerLiabilityCurrentIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueAbstract" abstract="true" name="SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsAggregateFairValueAbstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_VoiceBaseMember" abstract="true" name="VoiceBaseMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsExpectedToVestWeightedAverageGrantDateFairValue" abstract="false" name="SharebasedCompensationArrangementbySharebasedPaymentAwardEquityInstrumentsOtherthanOptionsExpectedToVestWeightedAverageGrantDateFairValue" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types1:perShareItemType"/>
  <xs:element id="lpsn_EBot7Member" abstract="true" name="EBot7Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ValuationAllowanceDeferredTaxAssetIncreaseGross" abstract="false" name="ValuationAllowanceDeferredTaxAssetIncreaseGross" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_IncentiveStockOptionMember" abstract="true" name="IncentiveStockOptionMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_TenfoldMember" abstract="true" name="TenfoldMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_EmployeeStockPurchasePlanMember" abstract="true" name="EmployeeStockPurchasePlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_NOLExpirationPeriodTrancheTwoMember" abstract="true" name="NOLExpirationPeriodTrancheTwoMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ProficientMember" abstract="true" name="ProficientMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_DisposalGroupIncludingDiscontinuedOperationCashAndCashEquivalentsNetOfReclassification" abstract="false" name="DisposalGroupIncludingDiscontinuedOperationCashAndCashEquivalentsNetOfReclassification" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ClassOfWarrantOrRightMultipleOfExercisePriceOfRightValueOfCommonStock" abstract="false" name="ClassOfWarrantOrRightMultipleOfExercisePriceOfRightValueOfCommonStock" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:pureItemType"/>
  <xs:element id="lpsn_GainOnDivestiture" abstract="false" name="GainOnDivestiture" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_NumberOfSharesOfCommonStockCoveredByCappedCalls" abstract="false" name="NumberOfSharesOfCommonStockCoveredByCappedCalls" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_DeferredFinanceCostsLiabilityAndEquityComponent" abstract="false" name="DeferredFinanceCostsLiabilityAndEquityComponent" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_KasambaIncMember" abstract="true" name="KasambaIncMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_StockIssuedDuringPeriodSharesBonusPaymentSettledInShares" abstract="false" name="StockIssuedDuringPeriodSharesBonusPaymentSettledInShares" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_Ebot7Member" abstract="true" name="Ebot7Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_CashElectionRestrictionPercentage" abstract="false" name="CashElectionRestrictionPercentage" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types1:percentItemType"/>
  <xs:element id="lpsn_ScheduleOfReceivablesContractAcquisitionCostsAndDeferredRevenueTableTextBlock" abstract="false" name="ScheduleOfReceivablesContractAcquisitionCostsAndDeferredRevenueTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:textBlockItemType"/>
  <xs:element id="lpsn_OrganizationConsolidationAndSummaryOfSignificantAccountingPoliciesTable" abstract="true" name="OrganizationConsolidationAndSummaryOfSignificantAccountingPoliciesTable" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:hypercubeItem" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_MatchingTrancheTwoMember" abstract="true" name="MatchingTrancheTwoMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ClassOfWarrantOrRightThresholdTradingDays" abstract="false" name="ClassOfWarrantOrRightThresholdTradingDays" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_OtherAmericasMember" abstract="true" name="OtherAmericasMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationAccrualForCashAwardsToBeSettledInStockBonus" abstract="false" name="ShareBasedCompensationAccrualForCashAwardsToBeSettledInStockBonus" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_MaximumLengthOfTimeRestrictedCashHeldInEscrow" abstract="false" name="MaximumLengthOfTimeRestrictedCashHeldInEscrow" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_AdjustmentstoAdditionalPaidinCapitalDebtConversionOptionIssuanceCosts" abstract="false" name="AdjustmentstoAdditionalPaidinCapitalDebtConversionOptionIssuanceCosts" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DebtInstrumentConvertibleFiveDayPeriodThresholdOfProductOfSalePriceOfStockAndConversionRate" abstract="false" name="DebtInstrumentConvertibleFiveDayPeriodThresholdOfProductOfSalePriceOfStockAndConversionRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:percentItemType"/>
  <xs:element id="lpsn_AccruedSalesTaxLiabilityIncludingInterest" abstract="false" name="AccruedSalesTaxLiabilityIncludingInterest" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestAggregateIntrinsicValue" abstract="false" name="SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestAggregateIntrinsicValue" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesMember" abstract="true" name="ConvertibleSeniorNotesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_PrepaidSoftwareMaintenanceExpenseCurrent" abstract="false" name="PrepaidSoftwareMaintenanceExpenseCurrent" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_BusinessCombinationEarnOutPaymentsAccrued" abstract="false" name="BusinessCombinationEarnOutPaymentsAccrued" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_FairValueEarnoutMember" abstract="true" name="FairValueEarnoutMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_ComputerEquipmentAndSoftwareMember" abstract="true" name="ComputerEquipmentAndSoftwareMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
  <xs:element id="lpsn_HostedServicesBusinessMember" abstract="true" name="HostedServicesBusinessMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types1:domainItemType"/>
</xs:schema>
