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  <xs:element id="lpsn_AmortizationofIntangibleAssetsNonproduction" abstract="false" name="AmortizationofIntangibleAssetsNonproduction" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ContractWithCustomerLiabilityNoncurrentPeriodIncreaseDecreaseNet" abstract="false" name="ContractWithCustomerLiabilityNoncurrentPeriodIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_OperatingLeaseRightOfUseAssetSupplementalCashFlow" abstract="false" name="OperatingLeaseRightOfUseAssetSupplementalCashFlow" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesDue2026Member" abstract="true" name="ConvertibleSeniorNotesDue2026Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_AccountsReceivablePeriodIncreaseDecreaseNet" abstract="false" name="AccountsReceivablePeriodIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ScheduleOfCarryingAmountOfEquityComponentOfConvertibleDebtTableTextBlock" abstract="false" name="ScheduleOfCarryingAmountOfEquityComponentOfConvertibleDebtTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:textBlockItemType"/>
  <xs:element id="lpsn_NumberOfLeasesAbandoned" abstract="false" name="NumberOfLeasesAbandoned" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:integerItemType"/>
  <xs:element id="lpsn_WildHealthMember" abstract="true" name="WildHealthMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsExpectedToVest" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsExpectedToVest" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_HostedServicesBusinessMember" abstract="true" name="HostedServicesBusinessMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_FairValueMeasurementwithUnobservableInputsReconciliationRecurringBasisLiabilityFairValueAdjustments" abstract="false" name="FairValueMeasurementwithUnobservableInputsReconciliationRecurringBasisLiabilityFairValueAdjustments" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ConvertibleSeniorNotesMember" abstract="true" name="ConvertibleSeniorNotesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_AdjustmentForAdoptionOfASU202006" abstract="false" name="AdjustmentForAdoptionOfASU202006" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFour" abstract="false" name="FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFour" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_FurnitureEquipmentAndBuildingImprovementsMember" abstract="true" name="FurnitureEquipmentAndBuildingImprovementsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_NumberOfSharesOfCommonStockCoveredByCappedCalls" abstract="false" name="NumberOfSharesOfCommonStockCoveredByCappedCalls" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementbySharebasedPaymentAwardNonOptionEquityInstrumentsWeightedAverageGrantDateFairValueAbstractRollForward" abstract="true" name="SharebasedCompensationArrangementbySharebasedPaymentAwardNonOptionEquityInstrumentsWeightedAverageGrantDateFairValueAbstractRollForward" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_IncreaseDecreaseInCapitalizedContractCost" abstract="false" name="IncreaseDecreaseInCapitalizedContractCost" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_AssetsAndLiabilitiesLesseeTableTextBlock" abstract="false" name="AssetsAndLiabilitiesLesseeTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:textBlockItemType"/>
  <xs:element id="lpsn_LesseeOperatingLeasesAbstract" abstract="true" name="LesseeOperatingLeasesAbstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_ValuationAllowanceDeferredTaxAssetIncreaseGross" abstract="false" name="ValuationAllowanceDeferredTaxAssetIncreaseGross" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ComputerEquipmentAndSoftwareMember" abstract="true" name="ComputerEquipmentAndSoftwareMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_AdvantageTecIncMember" abstract="true" name="AdvantageTecIncMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_VoiceBaseIncMember" abstract="true" name="VoiceBaseIncMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsAggregateIntrinsicValueExpectedToVest" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsAggregateIntrinsicValueExpectedToVest" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DebtInstrumentConvertibleCarryingAmountOfEquityComponentNetOfIssuanceCosts" abstract="false" name="DebtInstrumentConvertibleCarryingAmountOfEquityComponentNetOfIssuanceCosts" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_HostedServicesConsumerMember" abstract="true" name="HostedServicesConsumerMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_StockIssuedDuringPeriodValueBonusPaymentSettledInShares" abstract="false" name="StockIssuedDuringPeriodValueBonusPaymentSettledInShares" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ContractWithCustomerLiabilityCurrentPeriodIncreaseDecreaseNet" abstract="false" name="ContractWithCustomerLiabilityCurrentPeriodIncreaseDecreaseNet" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DefinedContributionPlanMatchGroupsAxis" abstract="true" name="DefinedContributionPlanMatchGroupsAxis" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:dimensionItem" type="xbrli:stringItemType"/>
  <xs:element id="lpsn_ClaireHoldingsIncMember" abstract="true" name="ClaireHoldingsIncMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_Ebot7Member" abstract="true" name="Ebot7Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_SharesSubjectToOutstandingCommonStockOptionsAndEmployeeStockPurchasePlanMember" abstract="true" name="SharesSubjectToOutstandingCommonStockOptionsAndEmployeeStockPurchasePlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_ContingentEarnOutMember" abstract="true" name="ContingentEarnOutMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_ScheduleOfInterestExpenseIncurredTableTextBlock" abstract="false" name="ScheduleOfInterestExpenseIncurredTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:textBlockItemType"/>
  <xs:element id="lpsn_ConsumerMember" abstract="true" name="ConsumerMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsPeriodUsedToDetermineVolatility" abstract="false" name="SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsPeriodUsedToDetermineVolatility" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="lpsn_OtherAmericasMember" abstract="true" name="OtherAmericasMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_RevenueRemainingPerformanceObligationPercentageToBeRecognizedInNextTwoYears" abstract="false" name="RevenueRemainingPerformanceObligationPercentageToBeRecognizedInNextTwoYears" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesinPeriodFairValue" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesinPeriodFairValue" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_TechnologyMember" abstract="true" name="TechnologyMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_OtherSignificantNoncashTransactionValueofSharesToSettleBonusCashPayment" abstract="false" name="OtherSignificantNoncashTransactionValueofSharesToSettleBonusCashPayment" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_EstimatedSalesTaxLiabilityIncludingInterestMinimum" abstract="false" name="EstimatedSalesTaxLiabilityIncludingInterestMinimum" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DeferredFinanceCostsLiabilityAndEquityComponent" abstract="false" name="DeferredFinanceCostsLiabilityAndEquityComponent" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_DefinedContributionPlanMatchGroupsDomain" abstract="true" name="DefinedContributionPlanMatchGroupsDomain" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_CappedCallsInitialCapPrice" abstract="false" name="CappedCallsInitialCapPrice" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:perShareItemType"/>
  <xs:element id="lpsn_AccruedSalesTaxLiabilityIncludingInterest" abstract="false" name="AccruedSalesTaxLiabilityIncludingInterest" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_SegmentReportingUnallocatedCorporateExpenses" abstract="false" name="SegmentReportingUnallocatedCorporateExpenses" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_PasacaCapitalIncPasacaMember" abstract="true" name="PasacaCapitalIncPasacaMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="lpsn_EstimatedSalesTaxLiabilityIncludingInterestMaximum" abstract="false" name="EstimatedSalesTaxLiabilityIncludingInterestMaximum" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ShareBasedCompensationAccrualForCashAwards" abstract="false" name="ShareBasedCompensationAccrualForCashAwards" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_StockIssuedDuringPeriodSharesBonusPaymentSettledInShares" abstract="false" name="StockIssuedDuringPeriodSharesBonusPaymentSettledInShares" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="lpsn_DebtInstrumentUnitOfPrincipalForConversionAmount" abstract="false" name="DebtInstrumentUnitOfPrincipalForConversionAmount" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_BusinessCombinationEarnOutPaymentsAccrued" abstract="false" name="BusinessCombinationEarnOutPaymentsAccrued" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="lpsn_ProfessionalServicesMember" abstract="true" name="ProfessionalServicesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
</xs:schema>
