LivePerson makes life easier for people and brands everywhere through trusted Conversational AI. We empower brands to give customers better experiences through AI-powered messaging instead of forcing them to waste time on hold or crawling through websites.
For consumers, AI-powered conversations make it natural and easy to buy products and resolve questions in the messaging channels they use every day, including Apple Business Chat, WhatsApp, Facebook Messenger, SMS. For brands, this means happier customers, higher efficiency, and lower costs. Most importantly for both, conversational relationships run deep.
Over 18,000 customers — including leading brands like HSBC, Orange, and GM Financial — have deployed our conversational platform to orchestrate how AI and human agents serve customers at scale. Together, we help millions of people shop and get customer service through the world’s most popular messaging channels, brand websites and apps, and even voice assistants.
LivePerson was named to Fast Company's World's Most Innovative Companies list in 2020.