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LivePerson is the enterprise leader in digital customer conversation. Over the past decades, consumers have made digital conversations a primary way to communicate with others. Since 1998, we have enabled meaningful connections between consumers and our brands through our platform and power nearly a billion connections and conversations each month.
These digital and AI-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. AI has accelerated our capability to leverage prior conversations and our customers’ existing investments in Generative AI and Large Language Models to enhance the consumer experience and to improve results for our customers by empowering them to leverage the latest developments in AI and LLMs, in a safe and secure environment.
LivePerson was named to Fast Company's World's Most Innovative Companies list for 2024. This marks the third time that Fast Company has ranked LivePerson as one of the world's most innovative companies in the field of artificial intelligence.
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