Biography

John Sabino is a seasoned executive with deep domain experience in enterprise software, SaaS, call center operations and technology, and digital business — and an extensive track record of building high-performing organizations, scaling operations, and delivering rapid growth and transformation. Throughout his career, John’s work has focused on ensuring that customers receive value from their technology investments, leading to long-term strategic partnerships that drive successful outcomes for all.

John has served as LivePerson’s CEO since January 2024. Before LivePerson, he served as Chief Customer Officer of VMware, where he led the company’s 7,000 person global customer success organization, growing revenue to $1.3 billion and overseeing customer experience for more than 350,000 customers. Previously, John served as Chief Customer Officer of Splunk, where he oversaw customer experience for Splunk’s more than 18,000 customers and a revenue stream of over $950 million, and as Chief Operating Officer of GE Digital, where he led operations and oversaw strategy, go-to-market, and technology infrastructure.

John started his career as a captain in the United States Army and has held executive roles leading commercial operations and strategic initiatives at GE Capital and NBC Universal. He holds an MBA from USC’s Marshall School of Business and a BS from the US Military Academy at West Point.